SillyDog701

[Andrew T.]

I acquired a 12", 1.07GHz Apple iBook G4 less than a month ago.

Three nights ago, when I was done using it for the day, the battery level was at only 3%, and I instictively put it to sleep and left it overnight.

The next day, I carried my iBook with me to the library (which I do almost daily) and found that it would not start even with the AC adapter plugged in.

When pressing the power button, almost nothing occurred except for the sound of a blowing fan. Nothing at all would appear on the display; there were no sounds (although I had installed software earlier that disabled the startup sound). I tried quite a few key combinations, but nothing could make the computer boot or even display anything on-screen.

Later, I charged the battery to maximum capacity to see if that would solve the problem, but the iBook still would not work.

Once the computer is "on;" I found the power button and keys unresponsive; I could stop the fan sound only by unplugging the AC adapter and removing the battery.

I tried booting from the Install and Restore disc included with the Mac; all that resulted is that I now have an Install and Restore disc stuck in the CD-ROM drive. (The eject key doesn't do a thing).

So now I have a seemingly non-functional Mac laptop, and I'm back to using a desktop computer with Windows 95.

What could possibly be wrong with my computer, and how could it be fixed? It is under warranty.

UserAgent: Mozilla/5.0 (Windows; U; Win95; en-US; rv:1.7.3) Gecko/20041026 Firefox/1.0RC1

[Antony]

From iBook G4 User Guide,

If the computer won’t turn on or start up

• Make sure the power adapter is plugged into the computer and into a functioning power outlet. Be sure to use the power adapter that came with your computer.
• Check if your battery needs to be recharged. Press the small button on the battery. You should see one to four lights indicating the battery’s level of charge. If only one battery level indicator light is flashing, allow the power adapter to charge the battery until at least one indicator light is glowing continuously.
• If that does not work, press the Power button and immediately hold down the Command (:cmd:), Option, P, and R keys until you hear the startup sound a second time.
• If you recently installed additional memory, make sure that it is correctly installed and that it is compatible with your computer. See whether removing it allows the computer to start up.
• If you are still unable to start up your computer, see the service and support information that came with your iBook G4 for information on contacting Apple for service.

From Apple Knowledge Base,
Your Mac won't start up in Mac OS X

From Antony,
Try to bright up your display intensity. The display might just too dark to see, and make sure it uses the internal display (LCD) not the external port.

If everything fails,
Your iBook is still within the Warranty period, call Apple support for help, it shouldn't be any additional charges.

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-us) AppleWebKit/125.5 (KHTML, like Gecko) Safari/125.9

[Andrew T.]

To provide an overdue status update:

After investigating my options, I called Apple Computer for support. After a lengthy call, it was determined that the best option would be to send my iBook in for service.

Several days ago, the computer was shipped back to me. The proof of repair letter states that they replaced a part named "630-6289 PCBA, MLB, 1.0GHZ," which I presume indicates that they needed to replace the entire logic board.

Regardless of what parts were replaced, it is true that my iBook works once again! I was pleased to discover that all the data on my computer was present and accounted for; they hadn't needed to wipe it out. They even had removed the Software Install and Restore disc that had been stuck in the DVD-ROM drive and included it with the computer.

Now the only complication is that since my iBook died, I created quite a bit of additional data on my Windows computer that I would like to copy across to my Mac in some way or another.

UserAgent: Mozilla/5.0 (Windows; U; Win95; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0