SillyDog701

[Leishalynn]

For some reason I can't create and use new folders with Netscape 7.2 on Windows XP. This problem may have started at installation, when I got that silly Desktop Weather thing, but I don't know. I've reinstalled, rebooted, deleted the weird folders that are being created (full Windows folders visible in the Mozilla subdirectory, instead of just the two files that usually indicate a subfolder in the Inbox), then emptied the trash and compacted the folders. Still, I can't create new folders normally and if they do show up, I can't use them. As part of my monthly backups, I just deleted a bunch of old folders this morning with no problem. Now I just can't get it to work. Help?

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040804 Netscape/7.2 (ax)

[Fulvio]

For some reason I can't create and use new folders with Netscape 7.2 on Windows XP. This problem may have started at installation, when I got that silly Desktop Weather thing, but I don't know. I've reinstalled, rebooted, deleted the weird folders that are being created (full Windows folders visible in the Mozilla subdirectory, instead of just the two files that usually indicate a subfolder in the Inbox), then emptied the trash and compacted the folders. Still, I can't create new folders normally and if they do show up, I can't use them. As part of my monthly backups, I just deleted a bunch of old folders this morning with no problem. Now I just can't get it to work. Help?

I don't think that the Desktop Weather has anything to do with ypur problem. You should be able to do a custom Install, since you have been going through presumed fixes which never work.
It is unclear to me how you are trying to create these folders normally, or otherwise. what are these folders for? Do you create them with Netscape open or closed, in Mail or where?
Since you are doing it, and expect that it will work, did they work in a previous Netscape version. At this point, I don't have a clue about your process, but, if it worked for you before, you may have to create a new profile.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20041026 Firefox/1.0RC1

[Leishalynn]

Hey, I'm sorry I wasn't more clear about what I'm doing. It's in mail. Every month I build up folders in my mailbox relating to different projects I'm working on. At the end of the month I back up my email folder & delete those that are no longer current. I've always created my folders from the email address, so the new folders show up at the same level as the Inbox. I use File, New folder or right click on my email address & choose New folder. Either way worked until the latest update (I think).

Creating a new folder in Netscape Mail has always made two new folders under the Mozilla subdirectory, say Project and Project.msf, right? Now when I try to create a folder, I get an actual Windows folder called Project in the Mozilla subdirectory (although it doesn't show up in Netscape Mail), and a Project.msf file, too. Weird.

I've discovered that I can create subfolders in my Inbox, which is okay but not how I want to do it. I can create subfolders of folders that already exist, too. Again, not my ideal but I can work with it.

Weird problem, huh?

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040804 Netscape/7.2 (ax)

[Fulvio]

Leisha,
I thought that you were doing things that way. If you create a new folder, clicking on the account, will click a separate folder just like Inbox, Sent, etc. If you click on the Inbox, you will create a subfolder. In either case, you should find a pair of files (not folder) on the hard drive. The file with no extention has no mail, while the .msf file is the header file.
What you call Mozilla subfolder, I think should be called Profile. Otherwise I am confused. Regardless the Operating system, the pattern is the same: Application Data\Mozilla\Profile\xxxx.slt\Mail\mail account\ pairs of files.
So, are we talking about the same thing? What you see when you open your Netscape has corresponding files. So, everything should be ok, if you say that you have a Project file in Windows Explorer, that part is ok to represent a folder independent of the Inbox. Since I have at least two folders in Netscape Mail just like you want them, I don't know if the problem is related to the specific profile or not. Since you say that you do not see the desired folder in your mail, save your file with no extention ( copy it, and past it somewhere else), and delete the fiel with the .msf file. Do this with Netscape closed. Check Netscape Mail again. Probably nothing will change, then go back into Windows Explorer, and delete both files. Now try to create a folder with the same name, like you want it. If you do not see anything, then it must be a profile issue. If you do this the folder, you can copy/paste the old file which you saved, delete again the .msf file, and try again.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20041026 Firefox/1.0RC1

[Leishalynn]

Fulvio,

By Mozilla I mean Profile, yes. It's such a deep weird path, isn't it? I think you're right. The next thing I should try is manually creating those files in the Profile folder. Can I just go in via Windows Explorer and create two files, say Project and Project.msf? Or, if I try to create a folder called Project and I get a Windows folder in the Profile folder called Project and a Project.msf file, maybe I could delete the Project folder and replace it with an empty file called Project, no extension. Do you think that would work?

After I close & reopen Netscape, I can see the Project folder, but Netscape won't access it either by letting me see its contents or by adding anything to it. Netscape tells me to empty the trash & compact the folders, which I do, to no avail. Closing & opening Netscape, rebooting or shutting down my computer, and reinstalling Netscape have not helped.

But I'll keep trying.

Thanks for your assistance.

Leisha

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.2) Gecko/20040804 Netscape/7.2 (ax)

[Fulvio]

Leisha,
if you do anything more than looking at the stuff in the Mozilla folder, you should do it with Netscape closed.
I am not sure how this Project problem happened, but if you want to see the contents of the folder you may want to delete the .msf file. However, I am not sure that I understand what you want to do. If you just want to keep calling it Project, I would think that deleting both files from the hard drive would do the job. Then, you create the folder from Netscape mail. If the folder is not listed in Netscape mail, but you see it on the hard drive it may be a remnants of the past. Don't try to do anything more than that from the hard drive.
Yes, the Mozilla folder is in an odd place, but, provided you have one Profile in the default location, you can create a folder in a more accessible place, by just creating a profile, and direct it to that location. I have a dozen of profile for Netscape and Mozilla, but only one is in the default location.
By the way, did you try to create a new folder, named Project 1,etc. from inside Netscape Mail? It should work. I think that your problem is in trying to enter a folder which is already there.

UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; AOL 9.0; Windows NT 5.1; BCD2000; .NET CLR 1.1.4322)