HP 695c printing problems

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HP 695c printing problems

Postby avto50 » Sun 09 Aug, 2009 11:55 pm

I put in a new cartridge but the printer only prints the top half of every line.

I have reinstalled MS WORD and the drivers but nothing. However some documents are printing completely but most are facing this problem. old documents created lat year in English have this problem.

printing in Hindi language is working fine.
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Postby Antony » Mon 10 Aug, 2009 9:29 am

Have you tried printing in different font? Try to use some OS font, and try to use some printer's built-in fonts and see if there are any differences.
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Postby iJohnE » Mon 10 Aug, 2009 10:16 am

Have you tired cleaning and aligning the cartridges?
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Postby PaulD » Mon 10 Aug, 2009 2:49 pm

I think that Antony's suggestion is correct.

In Word (I'm looking at 2003, yours may be different), go to Format > Font. See if any of the options in the Effects area are checked. But more specifically, go to the (tab) Character Spacing. Are any settings other than 100% or Normal?

Also see Format > Paragraph > Indents and Spacing > Spacing.

Another low-probability thing to check is the margins in File > Page Setup.

You don't specifically say so, but I gather that you replaced the printer cartridge because of the problem. What changed on your system before the problem was discovered? Some software installation?; change of printer?

Also review the settings at Control Panel > Regional and Language Options > (both tabs).
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Postby avto50 » Fri 14 Aug, 2009 1:18 am

Hi guys

Yes I tried all the above but nothing.

incidentally thsi started when I refilled this cartridge a few days back. Till then all was great.

regards

Piyush
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Postby PaulD » Fri 14 Aug, 2009 3:25 pm

1. What is the result when you do a Test Print?
2. From the printer documentation, and here, this is a 1998-era device. (Repeating Antony's suggestion ... ) What is the result if you use the printer's built-in fonts instead of printing from Word? See (5, below) for a test procedure.
3. Does the half-line problem occur when you print in color, or only with the black cartridge?
4. Since presumably it was the black cartridge that you refilled, the problem is there.
- Have you removed and replaced the cartridge to ensure that it is properly seated?
- Perhaps the electrical interface contacts have been smeared or damaged.
- Do you have a genuine HP cartridge to work with?

5. You'll probably need to be an Administrator to do this ---
- Using Word, select a short 'problem' file. Do a Save As of the file to C:\ . Use a Save as type: of Plain Text (*.txt).
- The printer most likely is cabled to port LPT1.
- Go to a Command Prompt and type in the following:
-- COPY C:\xxx.txt LPT1 (where 'xxx' is the name of the file you just created)
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Postby Antony » Sat 15 Aug, 2009 4:30 am

If I were you, I would try to print with printer's built-in typefaces (fonts), and try one with Windows' font. The built-in typefaces (fonts) are Courier, CG Times, Letter Gothic and Univers.

Did you install the cartridge correctly back? Do the contacting parts (the electrical contacts area) require cleaning?

Is the cartridge head (nozzles) damaged? If so you will need to replace it with a new (genuine) cartridge.

If you want to clean your cartridge, you can follow the instruction on page 55 to page 58 of this :pdf: HP DeskJet user guide as PaulD pointed out.
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Postby richard mitnick » Tue 18 Aug, 2009 2:50 pm

I believe that this is a really old printer. I had a 695 back in WinME days. This thing maybe never should have worked, depending on your O/S.

I see that you are running a Mac O/S on Intel. That is relatively recent compared to that printer.

I am using HP 5150 and 5650 on WinXP and Vista, and even *that* is old, especially for Vista.

>>RSM
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Postby iJohnE » Tue 18 Aug, 2009 7:18 pm

Richard, I'm still using an HP DeskJet 500 with Vista. Despite the cartridges being rare, it seems to work wonderfully.
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Postby Antony » Tue 18 Aug, 2009 8:10 pm

iJohnE wrote:Richard, I'm still using an HP DeskJet 500 with Vista. Despite the cartridges being rare, it seems to work wonderfully.

Are you serious?

HP DeskJet 500 was the first inkjet printer (or second printer after an Epson dot matrix printer) I had, back in the Windows 3.1 days.
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Postby richard mitnick » Tue 18 Aug, 2009 10:17 pm

And I had a 520. Great printer. Good for you Johnny boy.

Still, printers are cheap. I would not be willing today to use a printer without dual sided printing. Fortunately, my 5150 and 5650 work with all features with the Vista computers.

>>RSM
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Postby iJohnE » Wed 19 Aug, 2009 12:24 am

Oddly enough, I was using a 722c but it died. Yup, I know it was the first. I got it for 2 dollars, and it's been working wonders.
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Postby avto50 » Wed 19 Aug, 2009 2:44 am

ANtony - I did all. the nozzles are clean, the connections are ok. Since this problem came after I got it refilled then I assume it has something to do with the seating or somehow during the refilling process something happened.

If I print a pafe then it is not ALWAYS that this happens. I mean the first line may get "halved" the rest of the para prints ok, then the next fe wlines may get "halved". It is ALWAYS the same lines that get halved - if I print the same page again.

ONly reason I use this ancient printer is that is has been a good printer and has large cartridges. The new ones have small ones.

Piyush
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Postby PaulD » Wed 19 Aug, 2009 2:16 pm

"I did all."
Please post the results of what occurred when you did [sdp=97626]paragraphs 1, 3, and 5[/sdp].
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Postby avto50 » Wed 19 Aug, 2009 10:52 pm

Hi Pauld

Ok

1. test print - has the same problem - some lines complete and others halved

3. Color - this cartridge has been kaput for a long time and it is there just to enable the printer to print. It never works.

5. Text files - same problem here too

regards

Piyush
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