He wants to upgrade AOL 7 to AOL 8, but the AOL 8 CD installed version 7 instead.
As best as I can recall, it has Windows 98 (original), IE 5.5, a 166 MHz Intel Pentium processor, 32 Mb of RAM, a 2 (two) Gb hard drive, and a Phoenix BIOS from 1996 that did not have any Y2K issues. Yep, that old...
As the notebook currently is, it does not even meet the system requirements for AOL 7 itself, but the CD installed 7 anyway, and it appears to work fine. It had been sluggish at first, however I discovered unused items that loaded in at Windows startup, once they were removed, there was a noticable improvement in system performace, and AOL 7 worked even better.
Since the notebook does not meet AOL 7 or 8 requirements, but installed 7 anyway, would there be some possible explanation why version 8 will not install on it?