Large renamed email folders disappeared!

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Large renamed email folders disappeared!

Postby Dustystar » Mon 01 Aug, 2005 5:14 pm

Hello - I'm new to SillyDog, and hope you can help me....
I have NS 7.1, Windows XP

In my NS email Inbox, I had a very large folder with several levels of email subfolders under it. I was reorganizing it, and renamed the two second levels (A-L and M-Z to A-K and L-Z) of subfolders. When I renamed these two huge folders, all the email subfiles under them completely disappeared. Everything!

Then I tried this again on a single file folder in Inbox --just changed the name on the folder, and the 3 emails under it also disappeared. In this case, I was able to get the information back by re-typing the old name of the folder , and somehow it reappeared with the emails in it under the old name. But that doesn't work with the huge folders of A-L or M-Z.

I did a search, and found that they were in the computer under the .msf format somewhere in Douments and Settings applications. I clicked on one, and the information was there, but it was basically unreadable.

Q - How can I get my email folders all reconverted back into my Inbox written in English? Is something wrong with the rename function of NS?
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Postby Fulvio » Mon 01 Aug, 2005 6:18 pm

I don't recall trying to rename a folder, and I assume that this was done in the program, and not on the hard drive.
The .msf files are header files, which can become corrupted, but you should never attempt to read them. The e-mail is kept in the file with no extention.
But, just for the heck of it, I decided to rename one folder. It was not a subfolder, but an extra folder. I had copied the main folder, and used it to bring some missing mail to one of the Thunderbird folders. I had renamed the folder as Oldinbox, and then copied from Mozilla, and pasted in the equivalent Thunderbird profile, from the hard drive . Then, I opened Mozilla, and, noticed that the copy folder, in Mozilla, a duplicate of the Inbox, read: Copy of the Inbox. So, I right clicked|Rename it from the program, and the new name took, with no problem. Of course, I can't help you with NS7.1, which has not been on my computer for long time, but you could try to make one single change, then close the program, and locate your profile| .slt folder|Mail|account, and look for a file equivalent in name to the subfolder. The place to look would be in the Inbox.sbd folder, where all the subfolder files are located. Deleted the file.msf. Close Windows Explorer, and open your program. Unless you did something unusual, or there is a problem with 7.1, you should see the subfolders (oh yes, subfolders are not immediately visible. There is a + to the left of the Inbox. Look there before any further panic).
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NS Rename Function

Postby Dustystar » Mon 01 Aug, 2005 8:19 pm

Searched for Inbox.sbd, and found 17 KB of the lost email files in Docs and Settings along with the correct date it got there.

I will try to follow your instructions later. Am I reading you right -- that if I delete those msf files, that when I reopen NS, it will reconstruct the files, and they will reappear back in my inbox? Boy, I hope this works.

By the way, I can usually rename email file folders without problems as long as they don't have secondary email files 2 and 3 layers down. But if there are a lot of them, maybe it's too much for the program to handle?

I certainly will never rename a NS folder again if there's any other folders filed in it! I'll open a new folder first, then move the emails into it, then delete. I do think there is something wrong with the rename function.
Thanks for your help.
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Last edited by Dustystar on Tue 02 Aug, 2005 7:17 am, edited 1 time in total.
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Fulvio --

Postby Dustystar » Tue 02 Aug, 2005 8:27 pm

Need to change some information.
I finally located the real missing files, several Mg of info, and the 200+ folders are all under a file name obviously created by Netscape, beginning with small letter "f" and located alphabetically in the Explorer Inbox. At last I found them!

So, per your instructions, I disabled NS, opened Explorer, deleted ONE msf file folder, rebooted, activated NS, and was hoping NS would rebuild that folder and it would show up in my Inbox. Nope.

Second try, I went into Explorer, and dragged ONE folder into its proper place (where I wanted it to be located in the Inbox), rebooted and still no go.
Why are these files not showing up? Is there something else I should be doing?

Not only that, shouldn't my Explorer Inbox folders be about the same as what I have in my working Inbox? They aren't -- there are a goodly amount of differences.

Fulvio -- any more suggestions? Do you think I dare rename the "f" folder to, say, ABCD, in hope it would be re-situated in the Inbox line?
Thanks for your help!
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Postby Fulvio » Tue 02 Aug, 2005 9:06 pm

It looks like a mess, not necessarily because you can't put back what you had. If I understand correctly you have one file, which expands in hundreds of folders? Did I get this right? You say that you deleted one .msf file. Was it Inbox.msf, or what? Did you have other .msf files?
You should be able to see how large the files without the .msf extention, by right clicking on it. It is possible that you got some corruption, but only a few of the files should be large.
I had something like you describe several years ago, and, almost files were temp files.This happened with McAfee gone awire.
If you have some large files, especially withe name you gave, and try to open, right click|open with Wordpad, you may be able to read the contents.
However, if your file is large, it may take forever.
Either you or I should do a search wth some more concrete information.
You will, probably have to create a new profile, and install 7.2, after uninstalling 7.1. Your files will not go away, so you have ample time.
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Postby Dustystar » Tue 02 Aug, 2005 9:53 pm

I've been using my Netscape inbox as a filing system. In this case, I had 200+ books in individual folders, by titles, filed under Books, under Inbox. So each book title had a subfolder under Books, which was a main subfolder under Inbox.
Whatever, they were all emails in the folders, and I needed to keep them, so I filed them.

OK, I found all the missing books today in Explorer, still in the Inbox, but under a subfile name beginning with "f"xxxxx that Netscape must have named. They are all there in alphabetical order, just like they were intially under the Books folder.
The rename function is what did it. OK, maybe I shouldn't have gone so many subfolder levels down. Whatever, I want those files back into the Inbox as they have pictures, text, etc, in each folder. I just can't seem to retrieve them.

Sorry this post is so long, but maybe it is more understandable how it was set up, and how it is now? Thanks, Fulgio!
PS, I have loads of other files in my Inbox and everything is intact, it was just these titles that disappeared when I was renaming them.

My friend duplicated my effort, and her sub file disappeared too, but she was able to get the file back when she renamed it back to the original name [which I can't do because of the multitude of names]. I think if I had just created two new sub-folders, and then moved the titles into them, I would have been ok. But I moved them first, then did the rename. Too bad.
======
When I said I deleted one msf file, I meant it was one of the 200+ books files, just testing to see if it would work and reappear. Didn't want to delete 200+ msf files until I was sure...
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Last edited by Dustystar on Tue 02 Aug, 2005 10:32 pm, edited 1 time in total.
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Postby Fulvio » Tue 02 Aug, 2005 10:00 pm

I had never heard of anyone using the Inbox as a filing system. The bookmarks for sure, but books? Like e-books?
I will have to ask someone else to see this thread, because I am totall baffled.
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Fulvio

Postby Dustystar » Tue 02 Aug, 2005 10:12 pm

Fulvio -- sure you have, it just isn't called that. Suppose you had a person you were emailing back and forth to, and you wanted to save the emails. You would set up a file folder under Inbox, name it Tigergirl, and file all of Tigergirl's emails under it.
All of the files were email files....
Say you were subscribing to a bunch of newsletters. The subfolder would be Newsletters, then under that would be Cookie Digest, Restaurant Reviews, Best of Bon Appetite, etc. all would be subfolders that you would file the newsletters under.
See?
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Postby Fulvio » Wed 03 Aug, 2005 10:30 am

I do what you say all the time, although to a small extent.
I create subfolders, named, let's say: Borders, LL.Bean, or whatever.
But, the problem you have does not sound right. I asked someone else to look at this thread. I, then, move the nrwsletters, one at a time. Wghen done, I create a filter, so that all subsequent mail goes there.
You should have files on the hard drive with the name of the original folder.
I don''t know if the problem is with the size of the folder, or the renaming.
And, why the f? I could try to recreate what happened to you, but I have, no longer, 7.1. I also have very small folders. I don't like to have more than 50-60 e-mails in one folder. I am concerned about losses, but, I, also can't find a lot of stuff in large folders.
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