lost files

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lost files

Postby hannum » Mon 02 Nov, 2009 2:50 pm

I use Netscape 7.0 as a browser to get my email from Verizon. I had problems getting mail and deleted my Verizon profile and created a new one to get it working. I now get my email, but I lost very critical folders that I was saving for business. Is there anyway to get them back from my computer?? Help! Thanks.
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.0.2) Gecko/20030208 Netscape/7.02
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Postby PaulD » Mon 02 Nov, 2009 10:22 pm

From the rest of the post I'm going to assume that you meant to say that you use Netscape 7 Mail.

"I ... deleted my ... profile"
- How was it deleted? Using Netscape (A), or via Explorer (B)?

A. If one uses the Netscape Profile Manager (the panel titled "Select User Profile") and clicks on the button "Delete Profile", there is next presented a panel titled "Delete Profile". The panel has this text:
- - - - - - - -
Deleting a profile will remove the profile from the list of available profiles and cannot be undone.
You may also choose to delete the profile data files, including your saved mail, settings, and certificates. This option will delete the folder "C:\DOCUMENTS AND SETTINGS\PAUL\APPLICATION DATA\Mozilla\Profiles\Default User" and cannot be undone.

Would you like to delete the profile data files?
- - - - - - - -
(Disclaimer: The above is verbatim from my Netscape 7.2 testing system. Your NS 7.0 may have slightly different text; and of course, not "PAUL".)
- - - - - - - -
There are 3 buttons, labeled: Don't Delete Files --- Delete Files --- Cancel

- 1. If one chooses 'Don't Delete Files', then the data still exist and can be accessed via Explorer, or through the Command Prompt and using commands. And, when a new Profile is created the data can be copied over to the new Profile. (Alternatively, one can edit the file named registry.dat within the Mozilla folder; but this is tricky.)

- 2. If one chooses 'Delete Files', then everything is gone.

B. If one uses Explorer and navigates to any level of folder from Mozilla on down, and does a Delete - without sending it to the Recycle Bin - then everything is gone.

So what recourse is there if all has been deleted? Regrettably, nothing at the user level.
If you do a Google Search for 'data recovery', Google will supply a number of search options for you to choose from. A professional data recovery service may need to be engaged. Expect to pay anywhere from several hundred dollars on up.

And one more thing: it would be best not to use that system / hard disk until recovery is accomplished. Depending upon many factors, there is a danger that the data clusters (the disk areas that are still occupied by the (now-deleted) data) will be over-written. Then recovery of very much meaningful data is almost certainly impossible.
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.14) Gecko/2009082707 Firefox/3.0.14
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