N7 email with graphic attachment problems! Please help...

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N7 email with graphic attachment problems! Please help...

Postby Donna Burke » Fri 08 Nov, 2002 1:22 pm

:cry:Using Verizon DSL and Internet America ISP with Netscape 7 and running Windows 98 SE with a USB Ethernet Card and have applied the Microsoft update for Windows 98 SE USB fix. Why would a one color piece of art look like it is banded or something. This is the problem we have with all of the attachments we are sending out. This problem seems to have started when we began using Netscape 7. Please help.....this is business killing stuff here!
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Re: N7 email with graphic attachment problems! Please help..

Postby Fulvio » Mon 11 Nov, 2002 7:40 pm

Donna Burke wrote::cry:Using Verizon DSL and Internet America ISP with Netscape 7 and running Windows 98 SE with a USB Ethernet Card and have applied the Microsoft update for Windows 98 SE USB fix. Why would a one color piece of art look like it is banded or something. This is the problem we have with all of the attachments we are sending out. This problem seems to have started when we began using Netscape 7. Please help.....this is business killing stuff here!


Donna,
can you view the art, in Netscape7, with no problem? Have tried to send inline?
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Re: N7 email with graphic attachment problems! Please help..

Postby edgkenny » Fri 15 Nov, 2002 11:28 pm

Fulvio wrote:
Donna Burke wrote::cry:Using Verizon DSL and Internet America ISP with Netscape 7 and running Windows 98 SE with a USB Ethernet Card and have applied the Microsoft update for Windows 98 SE USB fix. Why would a one color piece of art look like it is banded or something. This is the problem we have with all of the attachments we are sending out. This problem seems to have started when we began using Netscape 7. Please help.....this is business killing stuff here!


Donna,
can you view the art, in Netscape7, with no problem? Have tried to send inline?


Why can't I send graphical attachments with Netscape 7.0. The problem is common to all Gecko browsers. All image or zip files are corruped when received. I have no problems sending the same files with Netscape 4.7 or Outlook. Netscape support was no help.

Ed :(
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Postby Donna Burke » Fri 15 Nov, 2002 11:51 pm

No, I can't send inline either. My ISP says it is definitely Netscape 7 after running lots of brower tests. Guess we can go back to Netscape 4.7 or whichever we had before or use Outlook Express.
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Postby Fulvio » Sat 16 Nov, 2002 11:54 am

Donna Burke wrote:No, I can't send inline either. My ISP says it is definitely Netscape 7 after running lots of brower tests. Guess we can go back to Netscape 4.7 or whichever we had before or use Outlook Express.


I know that there a problem with sending attachments of more than 20-30Kb, with NS7, as well as sending more than one at a time. I check every day the Champion's Board, and not one day goes by that I see someone having questions like yours. Since I send about one attachment every six months, and it is inline, I have not paid attention to those questions. If anyone has better solutions, I will let you know.
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Postby Fulvio » Sun 17 Nov, 2002 11:58 pm

Fulvio wrote:
Donna Burke wrote:No, I can't send inline either. My ISP says it is definitely Netscape 7 after running lots of brower tests. Guess we can go back to Netscape 4.7 or whichever we had before or use Outlook Express.


I tested to send a photograph inline, and it worked perfectly. I did not check the file which was attached. It was .gif 32 kb file. And, my understanding is that only one file at a time can be sent, without having corruption.
The consensus is that this fact alone justifies keeping NS 4.x.
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Postby Dennis L. » Mon 18 Nov, 2002 9:28 am

Hi Folks

I don't know if there is a threshold for size , but I have not experience these problems in N7. I view eveything inline and send out "Attached" or use the "Insert Mode". I just tried a test with 2 images, 1 MB each (Bitmap Image), using both options in one email... they came through fine.
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Postby Fulvio » Mon 18 Nov, 2002 1:01 pm

Dennis L. wrote:Hi Folks

I don't know if there is a threshold for size , but I have not experience these problems in N7. I view eveything inline and send out "Attached" or use the "Insert Mode". I just tried a test with 2 images, 1 MB each (Bitmap Image), using both options in one email... they came through fine.


Insert mode is on the toolbar above the the text, to the left of the smilies.
I will try this sometimes, but, thanks Dennis.
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Sending and receiving attachments

Postby Fulvio » Mon 18 Nov, 2002 10:02 pm

Donna, and all of you,
I decided to look a bit more deeply on this matter, and I sent an e-mail from one account to another. I included: first one html .zipped file, then three pictures with no text, I was .art and two were .gif. I ,also, use the Insert feature to place a larger ,though messier version of my avitar ( I think that all my mail should have that mad duck).
I heard some people complaining because they could not send all files at the same time, and I had no problem. After sending, I went to my other account, and the mail was there. Since I send attachment inline, as a rule, the three pictures were all there one after the other. The avitar was there on top, with its accompanying text.
I had some problems with the zipped file, and I found out why. Some time after sending the zipped file, this genius decided to get the free upgrade of Stuffit for Windows. For some reason, it did not take the registration number, and I found that I did not have the neither version. So, the final thing was to fix that. Now, I have Stuffit 7.5, and it not only opened the .zip file, but also a .sit file(for Macs) which I renamed to .zip. The html page looked fine, with the exception of an ad. So, everything seems to be working ok. I don't know about my unzipping and zipping program, but once it is there ,it works well.
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~ Henrik Ibsen
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