SillyDog701

[MMottster]

After the recent Firefox upgrade, my back and forward buttons quit working. They were grayed out. I followed the instructions on Firefox to reset the default tool bar. That took away my back and forward buttons and put <> buttons instead. <> buttons that were also grayed out. It also made file, edit, view ect.... gray out. I've opened Firefox in safe mode and did the reset toolbars and controls option. Still not working. I also paused my computer security, redownloaded firefox, reinstalled and it did not work. I ran chkdsk per another link that said someone had tried that and fixed the problem. One link mentioned deleting files places.sqlite. Is there some way to fix the problem without going in and manipulating the deeper working aspects of the computer?

This is also affecting the back and forward buttons when I use Internet Explorer.

Thanks,
Michelle

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.6) Gecko/2009011913 Firefox/3.0.6

[Fulvio]

I was thinking of something else, until I read the entire post. I cannot understand how both Firefox and Internet Explorer, two, completely, independent programs would be affected.
It seems to be a computer, rather than a program problem. May I assume that you were ok before the update?
In the old days of Netscape and Mozilla, one would have problems with the back and forward buttons, if the History was set to zero, but there is no such setting in Firefox, that I know of.
And, again, why Internet Explorer? Do you, still, have IE problems after uninstalling Firefox?
Did you think of a System Restore?
Anyway, I have http://bbcamerica.com/ as Home Page. Obviously, there is no forward or back arrow, but if I select an internal link, such as: http://bbcamerica.com/content/123/index.jsp , I do see a back arrow. No back arrow if you select one link, followed by the next one?

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.6) Gecko/2009011913 Firefox/3.0.6

[Anonymosity]

Have you tried renaming localstore.rdf in your profile and seeing if that does any good?

UserAgent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; rv:1.9.0.6) Gecko Firefox/3.0.6