SillyDog701

by **duderoo** » Tue 11 Nov, 2003 6:02 am

We have Netscape 4.8 customised for our orginisation and we have a few clients that have a java script error coming up when loading Navigator. I have checkthe DNS entry, recreated the profile, and reinstalled Netscape but it still comes up with the error and I can browse sites once the error is cleared, any suggestions.

UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)

by **Antony** » Tue 11 Nov, 2003 6:30 am

what kind of error message? just in one particular page?

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.6a) Gecko/20031018 Camino/0.7+ (MathML-Enabled)

by **duderoo** » Tue 11 Nov, 2003 6:41 am

It just says java script error......we tried specifying the DNS entries which has solved it, but on other machines where there is no specifying it works fine, so somewhere else the problem must lie.

UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)

by **Antony** » Tue 11 Nov, 2003 7:12 am

Which page do you visit gives you the JavaScript error?
And what is the entire error message?

OR you get that error whenever you launch Navigator?

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.6a) Gecko/20031018 Camino/0.7+ (MathML-Enabled)

by **duderoo** » Tue 11 Nov, 2003 7:24 am

When it is launched, and seems to be because it seems to look for the dns entries to resolve the url etc.

UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)

by **Antony** » Tue 11 Nov, 2003 7:29 am

DNS or URL thing is usually the network connection issues.

Then, my first guess would be the default home page setting...
Suggestion: Try to change the default home page (start up page) to somewhere else or blank page.

Are you in a special network environment? (requires proxy settings)

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.6a) Gecko/20031018 Camino/0.7+ (MathML-Enabled)

by **duderoo** » Tue 11 Nov, 2003 7:36 am

Have tried the default and no joy, and yes we have to specify a proxy.

UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)

by **Antony** » Tue 11 Nov, 2003 7:48 am

Is your proxy setting correct?
In both Windows' Control Panel and Netscape's Preference box?

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.6a) Gecko/20031018 Camino/0.7+ (MathML-Enabled)

by **duderoo** » Tue 11 Nov, 2003 7:58 am

Yes they are and they are set in the build and even if I specify then no luck....sorry but this is a tough one.

UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0)

by **Antony** » Tue 11 Nov, 2003 11:51 pm

Firstly, after the JavaScript error message during start up, are you able to surf the net or network?

Secondly, can you tell me the exact error message?

Thirdly, are you able to change the start up homepage?

duderoo wrote:Yes they are and they are set in the build and even if I specify then no luck....sorry but this is a tough one.

So your Netscape Communicator 4.8 is customised and the proxy settings are locked?

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030624 Netscape/7.1 (ax) (CK-SillyDog)

SillyDog701

Netscape 4.8 java script error

Netscape 4.8 java script error

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