Sabot6 wrote:I am in IT at a hospital. We've been using Netscape for email for many years. We stayed with 4.08 until not long ago and only changed due to the complexity of some newer messages not showing well.
7.1 and 7.2 have both showed the same problem. At first they work very well, then they begin to slow down drastically to the point of not being usable at all. On a Win2k Dell with 512mb of RAM it took 40 seconds from the time I clicked on a message until it appeared. I have seen where it has taken up to two minutes to delete a small message with no attachments. The task manager showed that neither the RAM nor the processor was straining. We have had 20 or more PCs do the same thing. I have users eliminate all messages that they can and compact the folders, which gives temporary help, but not much and not for long.
Any help will be greatly appreciated.
1. Are the E-mails kept on a network drive or on the user's local drive? Sometimes, when network access is slow, transfers are slowed down. This is one reason I try to keep the browser's cache on a local drive, although my other profile info, including my mail, is kept on a network drive (at work).
2. Do you have any active E-mail scanning? It seems that anti-virus scanning can sometimes slow the opening of files.
3. Take a look at
Preventive Browser Maintenance and take notes of the items relating to mail. The mail files should not be allowed to get very large (at 2 GB, you will surely have difficulties). Two items of note is the setting to have Netscape compact folders when this will save a certain amount of space, and there is also a setting to automatically empty the trash on exit which may help (although that setting sometimes causes problems).
4. Do all your systems meet the minimum specifications for Netscape 7.2? (I imagine they do, but, to be safe, I have to mention this.)
5. Note that files with an "msf" extension within your mail folders are mail summary files. Nothing about these files should slow a system down. I'll just mention here, to be complete, that you may also safely delete these msf files which are rebuilt upon opening that folder.
I am neither a mail expert nor a network wizard, so I hope that other posters with more experience will come along to help you out. I just posted this info to help get things started.
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511
