SillyDog701

[schro]

I had installled McAfee VS 6.02.30 under Netscape 4.75. When @Home died, my ISP required that I convert to NS 6. After about a year I had a housekeeping fit and uninstalled NS4.75. Of course, VS could then not find the file Netscape.exe. At the advice of McAfee, I uninstalled VS, downloaded NS7, and re-installed McAfee. Now it cannot find a file called "CentralFindPageWindowEx" from the McAfee files. McAfee have not been very helpful --once I had followed all their instructions and informed them that VS was still not working, I didn't hear further from them.

Does anyone know whether VS 6.x works properly with NS6, or will I have to download NS 4.7 or 4.8? If I download 4.7 or 4.8, will I still be able to use NS7, which now of course has all my current bookmarks and address book? Do I need both Communicator and Navigator?

for now I am
frazzled in Toronto!
carolT

UserAgent: Mozilla/5.0 (Windows; U; Win95; en-US; rv:1.0.1) Gecko/20020823 Netscape/7.0

[profman]

Accck! You should have kept NS4.75, since it is a completely separate program from the NS6/NS7 lines. Under NS4.7x, the Netscape executable file is named NETSCAPE.EXE, and thats what McAfee was looking for. I'm guessing that it uses Netscape to call home and check for upgrades and such (if Netscape is the default browser). The NS7 executable has the label of Netscp.exe. (I don't remember what NS6 calls its executable file.) The McAfee people should have been able to figure this out.

The other problem which involves McAfee files is beyond me since I stopped using McAfee past version 4.x. Norton AV is just a bit better in its behavior (so far). The McAfee people should be able to tell you how to get any browser to work with their system.

The advice below is speculative and, considering it comes from an eccentric professor, should only be regarded in a poor light.

You might want to strip out NS7 (and maybe McAfee), re-install Netscape 4.X, and then re-install NS7. Ramona has the world's best pages to describe how to do a Clean Install and Custom Install of Netscape6/7 at:

http://home.att.net/~cherokee67/ns67cleaninstall.html

http://home.att.net/~cherokee65/index5.html

You could try re-installing McAfee somewhere along the line here. You should be able to keep all your old NS7 bookmarks and E-mail since the NS7 profile is left behind after an uninstall. (Moving that stuff from NS7 to NS4 is beyond my knowledge at this point.)

It should also be easy to install NS4 after NS7. (It may not, however, solve your McAfee problem.) If there are any problems in doing this, I would have to let the more experienced hands on this forum help you, since I have never installed NS4 after NS6/7. The only problem that I could imagine is setting which browser would be the default (and whether McAfee cares).

Take the above info with a bit of salt and maybe wait for more reliable info from a better source.

UserAgent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0.1) Gecko/20020823 Netscape/7.0 (nscd2)

[Fulvio]

snip...
Does anyone know whether VS 6.x works properly with NS6, or will I have to download NS 4.7 or 4.8? If I download 4.7 or 4.8, will I still be able to use NS7, which now of course has all my current bookmarks and address book? Do I need both Communicator and Navigator?

for now I am
frazzled in Toronto!
carolT

McAfee scares the heck out of me, because of its propensity to need manual uninstall. So, I am sitting on 5.21. But, I can tell you that you can installed and use any pre- NS6.x version, and, if you want, you can convert back your bookmarks to the NS4.8, or whatever. I would not care for mail at all, but you cannot get a Navigator 4.7x or 4.8 only. At this point, you may just want to see if getting back 4.7x or 4.8 will help you. And, the mail is sturdier in the 4.x than in 6/7.
I had @home, and most techs at Cox, give me a duh? when I mention NS6/7.

UserAgent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0.1) Gecko/20020823 Netscape/7.0

[schro]

Thank you both very much. I just may follow your suggestion, Profman, as I had been thinking along those lines myself. I think I will first go to McAfee again, poke them with the information about the NS executable, and see what (if anything) pops out. (BTW, I was born in Cleveland!)

Fulvio, it was Rogers in Canada who insisted on NS6 when they set up their own network after @home vaporized.

anyhow thanks again, guys.

carolT

UserAgent: Mozilla/5.0 (Windows; U; Win95; en-US; rv:1.0.1) Gecko/20020823 Netscape/7.0

[James]

You might "try" this:

1. First go to:

http://www.mcafeehelp.com/

2. They choose your product and the "issue"

3. Then scroll to the bottom of the sidebar that will come up and choose, "Talk to a live technician.

This will bring up a window in which you supply some information and a live "chat" session (costing nothing) will be set up almost instantaneously. I've used this several times and it has always been helpful to me.

I hope it works for you.

UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)

[Fulvio]

I had installled McAfee VS 6.02.30 under Netscape 4.75. When @Home died, my ISP required that I convert to NS 6. After about a year I had a housekeeping fit and uninstalled NS4.75. Of course, VS could then not find the file Netscape.exe. -snip-
Does anyone know whether VS 6.x works properly with NS6, or will I have to download NS 4.7 or 4.8? If I download 4.7 or 4.8, will I still be able to use NS7, which now of course has all my current bookmarks and address book? Do I need both Communicator and Navigator?

for now I am
frazzled in Toronto!
carolT

Carol,
I just finished giving hell to McAfee. They can be pretty unresponsive if they do not know what is going on. I have 5.21, so I may not have the same problem, and I have all Netscapes installed, but I go through their files, to see if there is any dependance on any one file.
And, who knows, there may be some incompatibility with NS7.

UserAgent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.1) Gecko/20020826

[schro]

James -- thanks, I know about the on-line techs, they were the first ones I "talked" with -- the session ended with one of them saying he would send me an "escalation" form, but I never received it, which is why I eventually went to their forum. The suggestions I received there didn't work either, which is why I came HERE, hoping that someone here would have a clue.

Fulvio -- I would dearly love to see what you had to say to them. Can you provide a link to your post?

Oh well. Now that the World Series is over, I have more time to spend uninstalling, rebooting, downloading, rebooting, installing, downloading, rebooting, rebooting, reboooooooooting......

thanks for trying, guys, and if anyone else has any suggestions I would be ever so happy to hear them!

carolT

UserAgent: Mozilla/5.0 (Windows; U; Win95; en-US; rv:1.0.1) Gecko/20020823 Netscape/7.0

[Fulvio]

Fulvio -- I would dearly love to see what you had to say to them. Can you provide a link to your post?
thanks for trying, guys, and if anyone else has any suggestions I would be ever so happy to hear them!

carolT

The same that you used to post, except that I posted with the 5.x group.
http://forums.mcafee.com/index.php?c=2

UserAgent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.2b) Gecko/20021016