SillyDog701

[lindenhills]

When I attempt to open jpg's in my recently downloaded version 4.8, I get an error window that reads: "Windows cannot find NETSCP.EXE. this program is needed for opening files of type 'Mozilla Joint Photographic Experts Group Image File.'

Anyone out there know what's happening here? Many thanks!

=^..^=

UserAgent: Mozilla/4.8 [en] (Win98; U)

[profman]

If you installed, at any time in the past, Netscape 6.x or 7.x, then it is likely this later version of Netscape told windows that NETSCP.EXE (the exe file for NS 6/7) would handle certain files, like jpg and gif files. If you did not re-associate these files with the proper programs before or after removing NS 6/7, then Windows will give you the error message you reported because it can not find NETSCP.EXE. You need to re-associate the jpg files with the proper program. If had installed Netscape 6.1 or earlier, then Ramona may have the info that you need. Otherwise, post back for more help to reassociate the jpg files with the program you want.

What exactly did you download? Was it Netscape 4.8? The executable file for Netscape 4.x is "NETSCAPE.EXE". Also report the OS that you are using.

UserAgent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4b) Gecko/20030427

[lindenhills]

I did have Netscape 7.x, for a short while.

Yes, I do need help to reassociate the jpg files with my 4.8 progam.

You wrote "The executable file for Netscape 4.x is "NETSCAPE.EXE" but I'm not sure what that means.

I am using Windows 98.

Thank you so much!!!

=^..^=

UserAgent: Mozilla/4.8 [en] (Win98; U)

[Mandrake]

Edit, Preferences. There should be a "make Navigator default browser" or similar option.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.1a) Gecko/20020611

[lindenhills]

I went into preferences but did not find a default browser set button in any of the categories.

Rats!

=^..^=

UserAgent: Mozilla/4.8 [en] (Win98; U)

[profman]

I need to get some facts clear here.

1. Does Netscape 4.8 correctly display jpg files found in a web page or do you get the message that you mention? (I hope that NS 4.8 does work OK here.)

2. Does Windows give you that error message when you attempt to open jpg files (by clicking on it within Widows Explorer) that you have already downloaded to your hard drive? (This would be the more normal problem.) Here is a link that discusses this problem with Netscape 7 still installed. You normally do not want a browser to open image files off your drives.

3. Did you uninstall Netscape 7 the proper way, using the Uninstall Software function of Windows 98? (Even then, profile information could be left behind.)

4. An executable file is just the file that Windows runs in order to start a program. Windows runs NETSCAPE.EXE to start a Netscape 4.x version while it attempts to run NETSCP.EXE to start Netscape 7.0x.

Get back to us with these details and we can work from there. Associating files can be messy to describe. It might end up easier to install Netscape 7.02, which is very nice, and change settings from within that program. Netscape 4.80 can easily coexist with Netscape 7.02.

Others here may have an easier approach.

[Note: NS 4.8 does not have the "default browser" button.]

UserAgent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4b) Gecko/20030427

[lindenhills]

1. Does Netscape 4.8 correctly display jpg files found in a web page or do you get the message that you mention?
- I can view all web pages without problem but if I save an image to disk, or try to open any jpg from CD now, I get the error message.

(I hope that NS 4.8 does work OK here.)
- It works very well! I am a longtime NS fan.

2. Does Windows give you that error message when you attempt to open jpg files (by clicking on it within Widows Explorer) that you have already downloaded to your hard drive? (This would be the more normal problem.)
- Yes.

3. Did you uninstall Netscape 7 the proper way, using the Uninstall Software function of Windows 98?
- Yes.

4. An executable file is just the file that Windows runs in order to start a program. Windows runs NETSCAPE.EXE to start a Netscape 4.x version while it attempts to run NETSCP.EXE to start Netscape 7.0x.
- So the error message NETSCP.EXE indicates a continuing problem with the uninstalled 7.x even after installation...hmmmm...

Get back to us with these details and we can work from there.
- I greatly appreciate your time and courtesy, I know it isn't a serious problem but I work a great deal with imaging and this will help me.

[Note: NS 4.8 does not have the "default browser" button.]
- Thank heavens!

UserAgent: Mozilla/4.8 [en] (Win98; U)

[profman]

Good! You now officially have a known problem.

You probably do NOT want to use a browser to open jpg files, although Netscape 7 wants to do so (and did do so in your case). I believe that, in Windows 98, the default program for opening jpg files might normally be "MSPAINT.EXE". You now have a few choices.

1. Change the file "associated" with jpg files by using Windows. To learn how to do this, click on Help in the Start Menu. Open up the Index Tab and type in the word, associating. Choose the topic "associating file types with programs." Then pick "to change which program starts when you open a file." Follow the procedure found there. You could try to change jpg files to open with MSPAINT.EXE, which is found at: "C:\Program Files\Accessories\MSPAINT.EXE". This choice may be too difficult for a beginner. (There may be easier ways to associate files.)

2. Download a third party viewer that would probably force association of jpg files (and others) to itself. See this topic to see a discussion on how to do this, although you need to keep in mind that there the problem was Netscape 6.

3. This is really NOT a solution. Install the new, improved Netscape 7.02. You would probably want to erase any old profile files found at a location discussed here. You would then uncheck options so that Netscape 7 would not handle jpg or other files which you want handled by a different program. You would still have to set up another program to handle jpg files if Netscape did not return control to the default program (whatever that is in Windows 98 ).

4. Wait for someone with an easier or clearer method to help you.

[PS: Click on the blue words to link to the locations that I am pointing you to.]

[I warned you that it would be a messy discussion.]

[Edit: MS Knowledge base note: How to Create a File Association in Windows 98 and Windows Me]

UserAgent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4b) Gecko/20030427

[Mandrake]

Loading images in a browser is fine. If a browser is fine then disregard all, that .. and follow this: On my NS Communicator 4.0.2 this worked:

http://wp.netscape.com/download/win32_instructions.html

Worked perfectly for me, Win2k - Communicator 4.0.2

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4b) Gecko/20030428

[lindenhills]

My real and sincere thanks to both profman the mad chemist and to Mandrake for hanging in there with me while I went off to wave their suggested magic wands over my 4.8 jpg imaging problem profman's suggestion that I re-associate the desired imaging program with the jpg's led to the unexpectedly great solution of associating my beloved Adobe Photoshop with ALL my images that I can call up on menu through Windows Explorer: now all images regardless of manner stored can be opened directly into PS without extra steps. THANK YOU EVERYONE!!!

UserAgent: Mozilla/4.8 [en] (Win98; U)

[profman]

Using your favorite program to view your image files is indeed the best solution. I'm glad it worked out.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0.2) Gecko/20030208 Netscape/7.02 (CK-profman)