QuickTime 7.1 won't install with MS06-015, workaround

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Antony
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Joined: 18 Jun 2002
Posts: 12726
Location: Sydney, Australia
10 Jul, 2006 7:53 am QuickTime 7.1 won't install with MS06-015, workaround [sdp=75114]  

There are reports that QuickTime 7.1 won't install correctly on Windows if MS06-015 - Vulnerability in Windows Explorer Could Allow Remote Code Execution is installed.

According to Apple Discussion, removing MS06-015 allows Quicktime 7.1 to be installed.

To install QuickTime, there are ways:
Removing MS06-015 (KB908531) made it possible to install QuickTime 7.1, which in turn fixed iTunes.

OR
use QuickTime 7.0.4 (*) to work with Windows XP/Server 2003 x64 version.
http://www.apple.com/support/downloads/quicktime704.html

(*) Yes, it's fine not to use the latest version of the software. We are well aware a huge number of open-source extremists cannot live without latest version of software of patches they can get hold of.

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Mandrake
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Joined: 13 Sep 2002
Posts: 3872
10 Jul, 2006 11:12 am Re: QuickTime 7.1 won't install with MS06-015 on Windows. [sdp=75126]  

Antony wrote:

OR use QuickTime 7.0.4 (*) to work with Windows XP/Server 2003 x64 version.
http://www.apple.com/support/downloads/quicktime704.html


I thought I had tried every version of QuickTime 7.x on x64, but I guess I had not. This one works great. Thanks Very Happy iTunes works too!!! w00t! WinAmp has once more been banished to my recyle bin for all eternity!

To get iTunes working I simply installed Quicktime 7.04 from the link above, then installed iTunes 6.0 and everything just works great. It might not be the latest version, but it's fine for me. (later iTunes versions might work, but I doubt 6.05 will - since it needs Quicktime 7.1)

Here's a screenshot: (QT Video is the Ballmer developers music remix!)



Full 1600x1200 image

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Antony
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Joined: 18 Jun 2002
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Location: Sydney, Australia
10 Jul, 2006 7:57 pm [sdp=75137]  

Mandrake,

Glad to know QuickTime 7 worked for you on your Windows 64-bit. Smile

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bndo
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Joined: 19 Jul 2006
Posts: 4
19 Jul, 2006 10:10 am Unfortunately this isn't working for me [sdp=75365]  

I don't want to uninstall the MS update.

I'm running windows server 2003.

I tried to install QT 7.1, but encountered an issue. So I went into Add/Remove and uninstalled it.

I then found the download for 7.04 and tried to install it, but get a message


However, I can't uninstall any QuickTime program... and now I can't install one either!

Any suggestions?

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Antony
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19 Jul, 2006 10:30 am Re: Unfortunately this isn't working for me [sdp=75366]  

bndo wrote:
However, I can't uninstall any QuickTime program... and now I can't install one either!
Can you uninstall QuickTime 7.1 from Control Panel?

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bndo
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Joined: 19 Jul 2006
Posts: 4
19 Jul, 2006 10:49 am [sdp=75368]  

unfortunately no.

I don't see any QuickTime program in control panel (no apple or iTunes either).

However on restart, I did see the blue Q in my sys tray. Double clicking on that (or the exe here C:\Program Files\QuickTime\QuickTimePlayer.exe) didn't open the player, but it did briefly show the QuickTimePlayer.exe in my active processes. It disappears from processes in about 2 seconds.

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Mandrake
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Joined: 13 Sep 2002
Posts: 3872
19 Jul, 2006 10:50 am Re: Unfortunately this isn't working for me [sdp=75369]  

Antony wrote:
bndo wrote:
However, I can't uninstall any QuickTime program... and now I can't install one either!
Can you uninstall QuickTime 7.1 from Control Panel?


That's doubtful. I had all sorts of problems installing an removing QuickTime until I tried the method mentioned above. Now that it works I'm leaving it as-is until Apple releases a version of Quicktime/iTunes that officially supports x64.The best thing I can reccomend is manually uninstalling it. That is, removing the Program Files (x86)\Quicktime folder (just move it, don't delete it incase something goes wrong). Then backup the registry and within regedit delete the following: HKEY_LOCAL_MACHINE\SOFTWARE\WoW6432Node\Apple Computer, Inc.

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bndo
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Joined: 19 Jul 2006
Posts: 4
19 Jul, 2006 10:54 am [sdp=75370]  

I'll give that a shot, Mandrake.

For the record my apple reg is here
HKEY_LOCAL_MACHINE\SOFTWARE\Apple Computer, Inc.

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bndo
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Joined: 19 Jul 2006
Posts: 4
19 Jul, 2006 10:59 am [sdp=75371]  

awesome. Thank you so much.

I uninstalled using the move, backup reg, and then install the 7.0.4 version.

Now I'm live.

Again, thank you.

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Mandrake
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Joined: 13 Sep 2002
Posts: 3872
23 Jul, 2006 3:26 am [sdp=75458]  

I've discovered one thing that doesn't work in iTunes under Windows XP x64: CD Burning. This is due to the fact that iTunes is only bundled with a 32bit version of the necessary driver. To restore CD burning capabilities in iTunes under XP x64 you need to install the 64bit driver from GEAR Software.

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decdav
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Dave
Joined: 25 Jul 2006
Posts: 1
Location: New England
25 Jul, 2006 11:32 am Re: Unfortunately this isn't working for me [sdp=75533]  

I tried everything here too and it still wouldn't let me install a new QT. Finally I did a search and found another folder in the Windows folder SysWOW64 that contained a Quicktime folder (and some files). I deleted this folder and the QT files and then it installed fine.

Good Luck,
Dave

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elliothg
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elliothg
Joined: 28 Jul 2006
Posts: 1
30 Jul, 2006 2:04 am [sdp=75696]  

I also looking for this answer...

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cappsb
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Bill
Joined: 09 Oct 2006
Posts: 1
09 Oct, 2006 7:01 pm itunes and xp 64 bit [sdp=78183]  

I have tried everything I could think of the upgrade to the next level of iTunes, but everytime I try to install iTunes the install stall at the point where it is "registering modules". My CPU usage goes to 100%.

I have tried to install quicktime by itself and then install iTunes, no go same problem.
I have tried all the tips I've read here and again no go.
I have even been to level II support from Apple for nearly 1.5 hours again no go.

I really need help.

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