SillyDog701 Message Centre

[trevor2005]

Hello.

Trying to use my Disk Utility program to verify and repair permissions on my PowerMac G4 OS X 10.3.9 and it came with the following message:

'Disk Utility internal error
Disk Utility has lost its connection with Disk Management Tool and cannot continue. Please quit and relaunch Disk Utility'

What does this mean and how do I repair/fix it?

Trevor

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[Antony]

It means something went wrong.

I'd suggest quit all running applications, and run it again.

If you still get the same error, you might need to re-install Mac OS X or try a third party disk utility.

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/417.9 (KHTML, like Gecko) Safari/417.8

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MozInfo701 | MacCentre701 | AntBlog701 | don't steal music.

[trevor2005]

Hello and thanks for the reply.

I have tried with nothing else running using it but still the same message.

I have another program called Cocktail but thta appears to get stuck, just keeps going round and round while doing the verify/repair permission task.

Any suggestions?

Trevor

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[Antony]

[trevor2005]

I have a PowerMac G4 running OSX 10.3.9

Trevor

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[Antony]

[trevor2005]

I believe so.

I mean I have used Cocktail before but it appears to now not be working?

Trevor

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[Antony]

[trevor2005]

I launch my built-in Mac Disk Utility program called 'Disk Utility' and I select Verify Disk Permissions, it runs for a little while then comes up with:

'Disk Utility internal error
Disk Utility has lost its connection with the Disk Management
Tool and cannot continue. Please quit and relaunch Disk Utility.'

I then relaunch but still the same.

I have ran Norton Utilities from the CD and it has not come up with any errors. I also used it to defragment the disk.

Since I also have this probem with my PowerMac G4 keeping GB of data in the /private/var/spool/cups/tmp my Mac is running slower.

My Mac is 400MHz

Trevor

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[Antony]

According to my Mac expert friend, Tony, he said this is a problem of iTunes 6.0.2 and OS X 10.3.9.

Did you happened to run the Software Update of iTunes 6.0.2?

If so, remove iTunes receipts (delete the itunesx.pgk) from /Library/Receipts, and reinstall iTunes but an older version.

[trevor2005]

Thanks for that.

Yes I did update my iTunes to version 6.0.2 I will try what you suggest.

Will there be a patch or another update for iTunes to replace 6.0.2 which will be ok?

Trevor

I do appreciate all your comments/advice

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[trevor2005]

Hi

I went to the Library/Receipts folder and deleted file iTunesx.pkg
but my Disk Utility program is still not working! Same problem as mentioned earlier.

What to do?

Trevor

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[Antony]

[trevor2005]

Oh I have to remove the iTunes program.

Where do O get another one from? I went to the Apple site and they have the latest version 6.0 which is the one causing all the problems.

Trevor

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[jvla2]

Thank you, Antony! I was having the exact same problem as Trevor. Had tried Cocktail and Norton to no avail. Deleting iTunes 6 and receipt worked like a charm to enable permissions repair with Disk Utility --
cheers, Jan

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-us) AppleWebKit/124 (KHTML, like Gecko) Safari/125.1