Reinstalling will do nothing, and taking one step back to 7.01 will do even less. I am not familiar with the requirements of Norton to download updates, and I would be tempted to say that 7.1 could do the job, because it has an ActiveX plugin, but I have seen your problem mentioned enough times that I will send you in another direction. But I am not even sure about this, since I have seen it as a 7.1 problem. Anyway... http://home.att.net/~cherokee67/ns71cantdownload.html
UserAgent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4) Gecko/20030624 Netscape/7.1 (ax) (CK-SillyDog)
"I've got a very poor sense of direction. I keep forgetting which way is forwards."
WinXP, SP3, 512 MB, 3.0.15 regular, 3.5.5 regular and portable , TB2.0.0.23, Flock2.5.2, IE8.0, SM2.0, Google Chrome2.0.x, Zone Alarm Firewall; AVG9.0, JRE1.6_17