XP Remote assistance
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Blurr
junior member


Joined: 13 Oct 2002
Posts: 23
12 Mar, 2005 1:24 am XP Remote assistance [sdp=54193]  
Can't seem to get XP remote assistance to work using windows messenger. I'm trying to connect to a friends computer. I am running XP Pro and he is running XP Home. Remote assistance is enabled on both computers. When he sends an invitation and I accept , my computer tells me that remote assitance failed.......Try again! Can anyone offer any ideas on this? Thanks

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Don_HH2K
Moderator


Joined: 09 May 2004
Posts: 4745
12 Mar, 2005 7:55 am Re: XP Remote assistance [sdp=54199]  
Blurr wrote:
Can't seem to get XP remote assistance to work using windows messenger. I'm trying to connect to a friends computer. I am running XP Pro and he is running XP Home. Remote assistance is enabled on both computers. When he sends an invitation and I accept , my computer tells me that remote assitance failed.......Try again! Can anyone offer any ideas on this? Thanks

You may need to configure whatever firewall you're using to allow a Remote Assistance session. Windows Firewall in SP2 and ICF in RTM/SP1 I believe come preconfigured for this sort of thing, while with ZoneAlarm, McAfee Internet Security, and other third-party firewalls, you would need to configure Remote Access in Program Controls to be able to access the Internet and act as a server.

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Blurr
junior member


Joined: 13 Oct 2002
Posts: 23
12 Mar, 2005 10:47 am remote assistance [sdp=54203]  
Thanks for your response but I tried this with no firewall and still have the same problem!

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