"Netscape exe has experienced a problem..."
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Merrick
new member


Joined: 09 Aug 2005
Posts: 2
09 Aug, 2005 3:30 pm "Netscape exe has experienced a problem..." [sdp=61949]  
"Netscape exe has experienced a problem and needs to close"

Anyone know why I keep getting this error message when I try to run Netscape?

I also get the same type of error message a lot, only it says that "istsvc.exe" needs to close...?

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.10) Gecko/20050717 Firefox/1.0.6
Last edited by Merrick on 09 Aug, 2005 3:36 pm; edited 2 times in total
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Ramona
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Joined: 19 Jun 2002
Posts: 2370
Location: Midwest USA
09 Aug, 2005 4:58 pm [sdp=61950]  
Welcome to the Forum, Merrick!

First, read this article from Symantec's web site: Adware.Istbar

After you resolve this issue, perhaps this will also resolve the Netscape error as well. If not, let us know.

BTW, which Version of Netscape are you running?

Ramona

UserAgent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6 (ax)
RAMONA
Netscape, Mozilla, Firefox Solutions
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Merrick
new member


Joined: 09 Aug 2005
Posts: 2
10 Aug, 2005 5:58 am [sdp=61966]  
I'm using version 8.0. and I'm still getting the error and it's still shutting down!

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.10) Gecko/20050717 Firefox/1.0.6
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Fulvio
Moderator


Joined: 19 Jun 2002
Posts: 11048
10 Aug, 2005 9:23 am [sdp=61972]  
This may take forever! 8.0.3.3 is current, and quite good to me, but I don't like using the IE mode. So, which NS8? Are you using it in IE mode? If you have a reasonably recent version, like mine. Uninstall, and then reinstall, doing a clean install, remove the profile, which, can be imported from a variety of programs. If you have an older 8.x, do the uninstalling, but download a 8.0.3.3 first.
Is Internet Explorer working ok. It may behave oddly.
Also, you said:
Quote:
I'm using version 8.0. and I'm still getting the error and it's still shutting down!
Did you do anything that Ramona suggested?

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Turbohog/1.0.6
"I've got a very poor sense of direction. I keep forgetting which way is forwards."
WinXP, SP3, 512 MB, 3.0.15 regular, 3.5.5 regular and portable , TB2.0.0.23, Flock2.5.2, IE8.0, SM2.0, Google Chrome2.0.x, Zone Alarm Firewall; AVG9.0, JRE1.6_17
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