SillyDog701 Message Centre

[2wood]

Help please. I just installed Thunderbird 1.06. I've been using Thunderbird 1.00 as my email software for many months with no problems. Last time I downloaded mail was 7/05. Now I'm being told that Thunderbird "failed to connect to server incoming.verizon.net" Verizon "help" line said they don't support Thunderbird, so no help. I am connected to the Internet by cable - Optimum Online and I send my mail out to SMTP server mail.optonline.net and have done so since Verizon wouldn't let me use their mail sever for outgoing mail.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

[TK19]

well I use verizon and thunderbird 1.1a so they are wrong. Make sure your incoming is incoming.verizon.net and the outgoing is outgoing.verizon.net and that everything in your account settings is fine, and you should be fine.

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

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I have no signature.

[2wood]

Here's the latest. I've uninstalled Netscape8 and installed Netscape 7.1 - I can get my mail with 7.1. I uninstalled Thunderbird 1.0.6; installed 1.0; no good; uninstalled 1.0.0; re-installed 1.0.6; no good - keep getting message
as soon as I double click and it begins to open "failed to connect to server incoming.verizon.net"; doesn't prompt for password. I don't get it.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

[Fulvio]

NS8 should have no effect, since it is similar to Firefox, i.e. no mail.
As your Thunderbird mail, I don't understand it. Make sure that all your mail settings of NS7.1 are identical in TB.
Remember that installing and uninstalling is of little use if you keep using the same profile. Was the profile changed?

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Seaflea/1.0.6

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"I've got a very poor sense of direction. I keep forgetting which way is forwards."
WinXP, SP3, 512 MB, 3.0.15 regular, 3.5.5 regular and portable , TB2.0.0.23, Flock2.5.2, IE8.0, SM2.0, Google Chrome2.0.x, Zone Alarm Firewall; AVG9.0, JRE1.6_17

[2wood]

Completely deleted every trace of Thunderbird before re-installing, including Profile. It's almost like it doesn't try to get to the server, it gives the message so fast.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

[Fulvio]

[2wood]

Yes, 7.1 Netscape is working just fine, thank God. Something to add to the Thunderbird issue. It doesn't ask me for my password fpor my Verizon email server. I think it used to do that right away, since I don't save passwords in Password Manager. Strange???

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

[Fulvio]

I will have to ask the same question, to confirm if you did what you said.
If you remove the profile, you should have nothing in TB Tools|Options|Privacy|Passwords|Saved passwords. Is the thing empty?

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Moondingo/1.0.6

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"I've got a very poor sense of direction. I keep forgetting which way is forwards."
WinXP, SP3, 512 MB, 3.0.15 regular, 3.5.5 regular and portable , TB2.0.0.23, Flock2.5.2, IE8.0, SM2.0, Google Chrome2.0.x, Zone Alarm Firewall; AVG9.0, JRE1.6_17

[2wood]

In Thunderbird 1.0 Tools, Options, Advanced, View Saved Passwords - It's empty. I wish I could add the password for Verizon, just to see if that's the problem. Why doesn't it ask me for the password, like Netscape does? Could there be something in the registry causing the problem?

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

[Alice]

Try creating a new Thunderbird profile. See:
http://www.mozilla.org/support/thunderbird/profile

OR, if you prefer:

Try removing and then adding back the Thunderbird mail account in Tools > Account settings (save any old mail you want to keep in a special folder created under Local Folders, if you wish, or forward it to yourself, if it's only a few messages, right before removing the account).

When you go to get your new mail in the new profile or recreated account, you should get a password prompt with a checkbox to have Thunderbird remember the password :


UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.11) Gecko/20050728

[2wood]

Been there, done that - several times., including uninstalling Thunderbird and deleting everything in the Thunderbird folder in my documents and settings within the application folder. It will not ask for a Password, period. Is there anyplace to look in the Registry that needs deleting?

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

[Alice]

[2wood]

I did not import anything when I re-installed. I've installed after cleaning out everything in every folder related to thunderbird and didn't import anything. It does not rquest a password. Does the fact that I didn't make it the default browser mean anything? Did I hurt it's feelings?

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

[Alice]

[hdporter]

I suppose you've covered all the bases, but it still sounds highly likely that one of your basic settings is incorrect (perhaps a small typo?).

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030624 Netscape/7.1 (ax)