Thunderbird 3.1.10 continues its unreliability

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Thunderbird 3.1.10 continues its unreliability

Postby Fulvio » Fri 06 May, 2011 11:26 pm

Hi,
I complained enough times of Thunderbird 3.x being slow, in general not allowing me to do anything with any of my eight accounts, until e-mail is downloaded to two or three accounts. A while ago, after trying for over ten minutes, TB crashed, and when I tried to send a report, it failed to send it. After it got over it, and restarted it has worked flawlessly. This is the second time that it has a tantrum, crashed, and then did not send a report.
It looks like I am going to use Thunderbird as default, if 3.1.10 acts up again.
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Re: Thunderbird 3.1.10 continues its unreliability

Postby humpd » Fri 13 May, 2011 8:19 am

I have not had those problems with the latest TB build. Could it be something unique to your system or setup?
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Re: Thunderbird 3.1.10 continues its unreliability

Postby Fulvio » Fri 13 May, 2011 11:41 am

humpd wrote:I have not had those problems with the latest TB build. Could it be something unique to your system or setup?


I have no way to know, and, except for the last time when it crashed, the Reporter, also, failed to send the report.
I hope that I will get an answer.
And, for a long while, I was carrying 2.0.0.24, alongside 3.1.x, as well as Seamonkey 2.0.x and 2.1 beta.
I, never, had an issue with any of the other three mail programs. In fact, if the problem continues, I will go to Seamonkey 2.0x as default, and forget about Thunderbird, and the heavy weight Firefoxes, which works fine, but uses a lot of RAM.
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Re: Thunderbird 3.1.10 continues its unreliability

Postby Edward » Sat 14 May, 2011 1:14 pm

I suspect there is an issue with the bug reporting software Mozilla uses. I can't even remember how many times SeaMonkey (for Linux) crashed without warning and also without the bug reporter launching. :evil:
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Re: Thunderbird 3.1.10 continues its unreliability

Postby Fulvio » Sun 15 May, 2011 11:46 am

The Reporter was launched, but it did not send, claiming that there was an error. Since then, three days ago, I had another crash, but the reporter sent. I have not heard from Mozilla.
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Re: Thunderbird 3.1.10 continues its unreliability

Postby Edward » Sun 29 May, 2011 2:43 pm

If you haven't resolved this problem yet, I would suggest going into the directory where the profile is stored (assumes Windows is being used), remove it entrely, uninstall Thunderbird, then install it brand new again and recreate the accounts.

One bit of humor... I occasionally receive e-mails from AOL, "What's Hot on AOL!", new items on the AOL sites, features, etc. Well, lo and behold, one of these official AOL e-mails was recently detected as spam and was subsequently placed in the Spam folder... :lol:
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Re: Thunderbird 3.1.10 continues its unreliability

Postby Fulvio » Mon 30 May, 2011 5:25 pm

What? Did AOL spam control detected one of its official emails to be Spam, or was it something else.
By the way, I have not had any further trouble from Thunderbird. In fact, I have had no further problems with Firefox, either, since I removed Google Chrome.
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Re: Thunderbird 3.1.10 continues its unreliability

Postby Edward » Mon 30 May, 2011 5:38 pm

Yes, AOL's own spam control detected one of its own e-mails as spam. In fact, it has happened twice in the past two weeks.
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Re: Thunderbird 3.1.10 continues its unreliability

Postby wsm » Fri 01 Jul, 2011 6:57 pm

There are fair number of circumstances which make mozilla crash submission flakey or impossible.
http://support.mozillamessaging.com/en- ... sh_reports describes how to find your crash ID, if it does submit correctly. And, has links to instructions about how to get a stack, for cases in which the crash does not submit.

In either case, post your crash information at http://getsatisfaction.com/mozilla_messaging/topics/new and make sure it has a crash keyword, and someone can help you.
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Re: Thunderbird 3.1.10 continues its unreliability

Postby Fulvio » Sat 02 Jul, 2011 10:48 am

I have updated to TB 3.1.11 since I reported my issues, and have had no problem whatsoever.
At this time I am carrying both 3.1.11 and 5.0, each with its own profile, for comparison's sake. So far so good.
Yes, I had reported my previous problems. No one came up with an useful suggestion. The problem went away.
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