Hi Jill,
I moved the profile info into the 6.2.3 profile and then tried to update to 7 through profile manager
Did you move the 6.2.3 prefs.js file to 7.0? If so, then that is your problem. Many of your settings will not transfer over if you store them in the prefs.js file. It is recommended to use the user created user.js file whenever possible for non-profile specific preferences.
Many of the lines in the prefs.js are profile specific, which include the salted directory name in the path. These must be changed manually if you wish to use them in a new profile. However, if your previous prefs.js file is old, it is recommended to start from scratch to eliminate any incompatibilities. You may still be able to copy/paste/edit lines that refer to your mail accounts, but success is not guaranteed.
Open Notepad
Click on File|Open
Browse to prefs.js
Open the file
Click on Search|Find
Enter the "Old" salted file name
Change to the "New" salted file name
Example:
old
D:\WINDOWS\Application Data\Mozilla\Profiles\jill\
12ab34cd.slt\
which you will change to:
new
C:\Windows\Application Data\Mozilla\Profiles\jill\
56ef78gh.slt\
If this is not the case, then just ignore.
Ramona

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