SillyDog701

[Capt Crunch]

As the moderator suggested, I deleted Inbox.msf and Sent.msf from C:\WINDOWS\Profiles\<my name>\Application Data\Mozilla\Profiles\<my name>\8vxs0oov.slt\mail\pop-server and restarted my computer but this failed to correct my email problem. I went back into the directory and also deleted the files Sent and Inbox (neither had a file extension) as well as the
.msf files which had been rebuilt, restarted my computer and the problem seems to be fixed ':lol:'

UserAgent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.4) Gecko/20030624 Netscape/7.1 (ax)

[Fulvio]

I never heard of this one. Typically, if you delete the files with no extention, you lose the content. The .msf file, will go along with the file with no extention, and is rebuilt. Of course, you must have your program closed when you do this, or else it won't hold.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040614 Firefox/0.9

[Alice]

I read over http://bugzilla.mozilla.org/show_bug.cgi?id=166111 "Unable to write email to the mailbox."
The problem could be the mailserver software used by your ISP and how Mozilla handles certain errors in spam mail messages.

------- Additional Comment #26 From Menno 2004-02-06 04:02 PDT -------
I thought this problem only occurs with Mercur Mailserver for Windows, but it doesn't. Getting end users to conact their ISP's is indeed not a solution.

------- Additional Comment #79 From Kristian Moon 2004-05-04 00:41 PDT -------
The error message i get is "Unable to write the email to the mailbox. Make sure the file system allows you write priveleges, and you have enough disk space to copy the mailbox."

On one of the machines Moz1.7b is a brand new installation. - here the inbox can be read but not manipulated in any way (write, move)

Another is upgraded from 1.4 prior to the "crash" - at first the mailbox could be read, but after trying to fix things using the methods supplied in the bug description the mailbox can now no longer be read.

The third crashed spontaniously. It was running 1.6. Tried to delete the mails from the server, which apparently worked. Moz didn't show any error messages. But everytime a new mail arrived the problem came back.

If you've already deleted the mail from the server (or used another mail program to download it) and you still get the same error the next time you attempt to get your mail then the following should fix it and save any mail in the current Inbox:

Close Netscape 7.1 completely.
Go to the \xxxxxxxx.slt\Mail\pop.<providername> folder.
Rename the Inbox(no extension) file to Oldinbox and delete the Inbox.msf file.

When 7.1's Mail & Newsgroups window is reopened you should see a new empty Inbox folder and a folder named Oldinbox.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040616