unsent mail--netscape out of memory

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unsent mail--netscape out of memory

Postby revans » Fri 13 Aug, 2004 11:19 am

for years, with both Netscape 4.05 and then 4.8, could always send unsent messges, in last few weeks, error message posted:

Netscape out of memory

we installed more memory--still the same error message

Possibly there are some files we can delete etc to overcme this

called Netscape, they had no suggestions

many thanks

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Postby Don_HH2K » Fri 13 Aug, 2004 11:35 am

Just an idea, did you try emptying your browser cache? That can work for a number of problems.
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unsent mail

Postby revans » Fri 13 Aug, 2004 12:06 pm

many thanks for the cache idea--tried that--no luck

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Postby Don_HH2K » Fri 13 Aug, 2004 12:30 pm

Just for the time being, try creating a new profile with User Profile Manager, then use your existing e-mail servers with it, and try it with this new profile. If it works with this new one, something went wrong with your old profile. If it doesn't work, something may have gone wrong with your Netscape install, in which case you can reinstall 4.8 without losing any data such as e-mail and preferences.
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unsent

Postby revans » Fri 13 Aug, 2004 12:41 pm

sadly,I'm such a novice, I don't know where to find "profile manager" can't see it listed uder Help, or in Preferences, etc

hoping for aid

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Postby Don_HH2K » Fri 13 Aug, 2004 1:16 pm

Well, I don't know the command line for it, but if you still have a Start menu -> Programs item for Netscape Communicator, it is listed under Utilities.
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unsent

Postby revans » Fri 13 Aug, 2004 2:00 pm

many thanks--I see it, have to leave Netscape to change

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unsent

Postby revans » Fri 13 Aug, 2004 2:22 pm

I created new profile, but same "out of memeory"

many apologies

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Postby Don_HH2K » Fri 13 Aug, 2004 2:28 pm

In that case, I would suggest that you re-download NS4.8 and install it over your existing 4.8. This will not erase your settings, as long as you don't uninstall before you reinstall.
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unsent

Postby revans » Fri 13 Aug, 2004 3:20 pm

many thanks--will try that

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