LARRYB wrote:Yes, I always had xp installed. About 2 weeks ago a windows update icon appeared on the taskbar. I clicked on it like I have in the pst and the next time I booted my computer and launched netscape the setup wizard for netscape came up. All my data and pop, smtp info was gone. It was looking at a new first time installation.
Open Netscape Mail
Click on: Edit | Mail & Newsgroups Account Settings | Server Settings
Scroll down the page, and in the right panel find: "Local directory"
The "Local directory" field should contain the path to the original Mail Account folder which contains your current mail. It now points to the new Profile that was created when your system restarted. See this Screen Shot
Open Windows Explorer and browse to the original Profiles folder which contains the current Mail Account folder.
C:\Documents and Settings\user_name\Application Data\Mozilla\Profiles\profile_name\*.slt\Mail\pop.isp_name.net
These files are hidden by default.
To see hidden files:
1. On the Tools menu in Windows Explorer, click Folder Options
2. Click the View tab
3. Under Hidden files and folders, click Show hidden files and folders
4. Disable "Hide File Extensions for Known Files."
5. Click OK.
You don't want to do any updating until you have the current problem solved.
To answer your question, yes Netscape 7.2 will pick up your current Profile. Do not install a newer version of Netscape on top of the existing 7.01.
Uninstall 7.01 using Add/Remove
Delete the C:\Program Folders\Netscape\Netscape
If there is nothing in the Netscape Communicator Program that you want, then Uninstall using Add/Remove. Then remove the C:\Program Files\Netscape
If it has already been uninstalled, then delete the C:\Program Files\Netscape
Windows' Updates don't have any effect on the Netscape browser, so I suggest that either your system crashed, or when the Windows update restarted your system, Netscape was open, and therefore could not shut down properly, which caused a corruption of the prefs.js file. This file contains all your settings and mail data, therefore a new Profile was created by Netscape on restart.
One other word of advice: do frequent backups of your entire Profiles folder. If this should occur again, then you will be able to replace the entire Profiles folder.
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:188.8.131.52) Gecko/20071127 Firefox/184.108.40.206