SillyDog701

[humpd]

I have been using Windows 7 for a few weeks now and have not, until just a day ago, turned off my computer. However, I had to both the other day and today and ran into a shutdown problem. I cannot get past the "windows shutting down" screen. I have let it run for up to 20 minutes and it does not turn off. I have to shut off the power. Any suggestions as to what the problem is or how I can solve it?

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729)

[Mandrake]

A really simple thing to try is starting your PC up in safe mode (press F8 while the machine loads, a split second before the windows 'loading bar' appears) and choose the safe mode option.

Can you shut down correctly in safe mode? If the answer is yes then the problem is with an application or driver on your PC that is being loaded when the PC boots normally.

Most commonly this can be display or sound drivers or security software like antivirus, firewalls or anti-spyware. I'd start with security software. Completely shut down all the security software you have (making sure it's not running in the background, you can kill that stuff from task manager if needed) and you can see if that does the trick.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729)

[humpd]

After trying various attempts at turning off applications, it seems, at this point anyway, that it was a backup program which came with my Lacie USB drive upon which I save my backups. Once that program was not started at startup, I have been able to shut down Windows 7 without problem. I am going to attach my webcam again to see if I can still shut down normally. It could be that the Creative Labs webcam was involved as well. Thanks for the advice.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6 (.NET CLR 3.5.30729)