SillyDog701

[James]

Okay...here's my mystery for you.

I forwarded a comic piece to an elderly friend. She opened her email and loved it and then decided to forward it to her friends as well. However, when she forwarded the message, all the images were missing. Why?

UserAgent: Mozilla/5.0 (Windows NT 6.1; rv:10.0.1) Gecko/20100101 Firefox/10.0.1

[Antony]

What email program (app) or which email web interface (hotmail, gmail...) did she use?

Although I don't use Hotmail (web interface), I know it can be difficult to forward attachements.

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[James]

She is using Windows Live Mail.

UserAgent: Mozilla/5.0 (Windows NT 6.1; rv:10.0.2) Gecko/20100101 Firefox/10.0.2

[Antony]

Well, for that software, I used to tell my friend to simply "copy the entire or important section" and compose a new email, rather than clicking on the "forward" button.

Well, the said friend has switched to Mac. And the problem solved.

UserAgent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.7; en-US; rv:1.9.2.27) Gecko/20120216 AlexaToolbar/alxf-2.14 Firefox/3.6.27

[PaulD]

Somewhere in the Thunderbird documentation is the hint - Instead of using Forward, use Reply. Just change the addressee line.
Either:
- have the Account Settings > 'Composition and Addressing' set to include the original message; or
- in the Reply window, Options > 'Quote Message'

One also can do a Mozillazine Search for [ forward image ] to see other reports.

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[James]

I'm wondering if the same holds true for Windows Live Mail which is her email client?

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[PaulD]

Wups, sorry. Wasn't following the topic closely enough. Worth a try?

A Google search on [ forwarding images in mail ] brings up this problem. The last post (June 2011) in this thread has no solution. I haven't looked at others.

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