SillyDog701

[ezstock]

Netscape 7.2 will not load after install of XP, did several fresh downloads, says it is installing, loads icon's, loads componet icons, like 'Help & Support',, but will not open. In the 'add / remove' 7.2 is listed but '0' for size unlike other programs that are loaded, like 'Foxfire'! I also tried 6.2. Have AMD with 800MHZ, 756 mem, 2002 WinXP Pro. SP1. Have used Net. for many years, have a great many emails / drafts saved and I can't get to them. Had all bookmarks there too, but got those into Firefox. On attempts to get Net. loaded (open), I've had message 'Netscape NSStep.exe' is not a valid win32 application. With 6.2, get a dozen messages,, " - - - - @@ - - could not be located in the dynamic link library xpcom.dll. Have seen "Activation Netscape. com" could not be found . . . I found and swaped out nspr4.dll - it had a newer date. Ran across 'Install Wizard1', says, Netscape installed complete successfully. I've move all from C\program files\ netscape folder to temp and then tried a full install of Net., both 7.2 and 6.2 Nothing works to get Net to open. Any ideas would be a fresh start, errrrr, but still Thanks

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

[Antony]

Have you tried simply re-install it again over it?

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/412 (KHTML, like Gecko) Safari/412

[ezstock]

Yes, been there done that. One of the first I tried. thanks

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

[Fulvio]

If you tried to install over and over without uninstalling in between, it is wrong. I also do not get an understanding that you created two different profiles for 6.2 and 7.2, nor if you tried to install one on top of the other. It can get very messy if you use shotgun technique to install your programs.
Finally, you should check the Program Files|Common Files|mozilla.org|GRE
Is there anything in the GRE folder? The should be nothing if 7.2 is removed properly. At this point, I can't promise that you will be able to get anything done without creating a new profile, but at least concentrate on one program.
Most likely you have a mess, at this point.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511

[ezstock]

Yes, have used 'uninstall' even though '0' size in add/remove. Cleaned out Program Files\Netscape to try to get fresh start. Have not looked at GRE. I had a very nice working 98SE with 7.2, then I put XP on I thought I had tried everything to get 7 to work, so that is why I went back to 6 and gave that a try. I'll try again to install 7 with the GRE also removed . . sounds like a good move.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

[Fulvio]

I hope that it will work. If you have removed the program it should show nothing in the add/remove. The problem may still lie with the profile, since you should not be using the same profile for NS6.x and NS7.x. But let's take one thing at the time.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511

[Alice]

Removing the old GRE folder is definitely needed before a reinstall of Netscape 7.2.

Since you have tried multiple reinstalls, clear out the Windows Temp folder also (go to Start > Run and type in %temp% to access the temp folder, then select all files and delete them). Then Delete the following folders before reinstalling Netscape 7.2:
C:\Program Files\Netscape\Netscape\
C:\Program Files\Common Files\mozilla.org\GRE

If you succeed in reinstalling Netscape 7.2 so that it opens, let us know if you can't get access to your old Win98 profile data. You may need to create a new profile using the Netscape 7.2 Profile Manager and copy over the old profile data from the Win98 location to the WinXP location, as explained here:
http://ilias.ca/netscape/profilefaq/#locations
http://ilias.ca/netscape/profilefaq/#transferring (under Selectively transferring certain data).

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511

[ezstock]

Well it's finely working. It would seem that my move from 98 to XP left me with 2 'common files', therefore I wasn't getting GRE out of both at same time. I have a copy of 'old' GRE, can I now replace the one I have just gotten from the new install? Is it a bad idea? I just want to get my old email folders back. I have cable and my email from ISP Charter account was routed thru my 7.2. I knew where to find them before in W98. Is there a link that is good for instruction on doing that task (email)? I don't know that I will do anything with bookmarks,,, already have those in Firefox, best leave that alone. I still am having some problems, long story, but in the process of getting GRE removed I now can not do an update from Micro. and to try read my systems info. I get "Can not access the Windows Management Instrumentation Software, files moved or missing."

Yes I will need help getting 98 data to XP. I believe that is where every thing got messed up. I did a backup / FSTW disk of 98 but I can not get it to work with the XP. Microsoft help could not be of help, they even refunded $ charged for service. The disk ( USMT2.UNC) folder would not run completely for installation. It would get 25%, then stop, then undo all the changes it had done to my pc. I could not even move it from the disk to temp folder, at 30% I get told "can not copy IMG0001, The volune for file has been extremely altered so that the opened file is no longer valid" I only share this because maybe someone else can have hope / info.

Thanks everyone for help, I be back
I'll check the links already given by Alice

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

[Fulvio]

If you uninstall NS7.2, the present GRE folder will be removed. If there is still a folder of 1.7.2...., just delete it. In fact, you can delete the entire GRE folder, if you don't have a Mozilla installed. Then install. As for the profile, you can follow the link given to you by Alice.
I gave up, pretty much on NS7.2, and use Mozilla1.7.8, which can do everything that NS7.2 does, and is more secure. The important thing is to create a new profile. And, you can check this for transferring file/profile.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511

[ezstock]

Fulvio, not sure why you think I may uninstall N7.2, that has been one of my goals to get that back and running - - however I do not 'need' Netscape. I had never looked at Mozilla before. All I really want is to get my files / emails back. I've only had one small virus, small, meaning for a few minutes, in the 10 years, so do not see the secure issue. I must be missing something. Always run current antivirus, and I have been told that going through a router helps. Anyway, best I get to reading those links on 'transfer'. I'm not sure I even understand multiple profiles. Some of you need to consider, some of us are over 60, and trying to keep up with the changes.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

[Fulvio]

Fulvio, not sure why you think I may uninstall N7.2, that has been one of my goals to get that back and running - - however I do not 'need' Netscape. I had never looked at Mozilla before. All I really want is to get my files / emails back. I've only had one small virus, small, meaning for a few minutes, in the 10 years, so do not see the secure issue. I must be missing something. Always run current antivirus, and I have been told that going through a router helps. Anyway, best I get to reading those links on 'transfer'. I'm not sure I even understand multiple profiles. Some of you need to consider, some of us are over 60, and trying to keep up with the changes.

Will you do me a favor, and do what we said. The security is issue is not so important, and it has nothing to do with viruses.
By the way, I am nearly 73. And, I don't tell people that I have using Netscape from day one. I saw it changing a lot, and I accept changes.
I agree with you that neither Netscape nor Mozilla are not user-friendly.
But the general rule is that the programs are made up of three components. One, the profile, is not removed by uninstalling, and that's where the mail is located. The other two are separate but necessary. The program will not work without the GRE folder. If you are uncomfortable removing the program, you can delete the GRE folder, and install on top of the program. You will probably be ok, as long as you install an identical program.
As for what you said above, a router has a built-in firewall. I don't have a router, and I am happy with my present firewall.
I am apologizing in advance, if I lost my patience, but it is hard to help if directions are not followed, but it is good to question, and understand as much as possible.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2) Gecko/20050509 Firefox/1.0+

[Alice]

I just want to get my old email folders back

Then stop right where you are, don't delete or replace anything, leave the GRE folders alone.

Open a Netscape Mail window. Click Edit > Mail and Newsgroup account settings| "your account name" (for example, "johndoe@earthlink.net") in the list to the left, then click on |server settings and look at the Local directory field. It will look similar to this, except that Netscape 7.2 now includes a BROWSE button next to the Local Directory data area:

Look at the Local Directory area at the bottom. What is the folder path you see? You can click the beginning of the line and hold the mouse button down, then drag to the end of the field, to see the end of the line. If you use Ctrl-C you can copy the path and paste into Notepad if you wish. Just be careful not to erase the line, or click Cancel and start over.

Now open Windows Explorer , and navigate to C:\Documents and Settings\"your user name"\Application Data\Mozilla\Profiles\

Open the Profiles folder. How many subfolders do you see and what are the folder names?

What you need to do, if you just want to access the old mail, is change the Local Directory field to point to the Profiles\"profilename"\Mail\"mailserver" folder, that in fact contains your old mail, as explained here:
http://home.att.net/~cherokee67/ns7lostprofwinxp.html

Post back if you need more help

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4 (ax)

[ezstock]

Hey, that looks right,, only thing is, I haven't done anything at all. Just waiting to see if someone would step me through. I have not messed with GRE or anything yet. Only know that 7.2 is opening, got a mail button in the toolbar. I think I need to set up an account name first,,,, right?? Then that will show up in the window like you have shown me,, johndoe@earthlink. Then I go from there with your instructions??

I haven't read links yet,, sound dumb?,, well I've had a number of things to deal with. I loaded a new Norton Systems Works, thgt I'd use GoBack feature to make sure I don't blow it again. GoBack says, not enough space to use. Have 19 GB, only have been using 3 for the last year. Now however, I'm up to 9, looks to me (by Norton disk map, 'unmoveable') that I have all these duplicate files taking up space. Think once I get this mail figured (( with your help )), I'll see if I can get a remover for those files.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

[Alice]

ezstock,

I did some editing on my last reply as you were posting yours, so read it through again.

You are correct, you will need to set up a mail account first, then look in the server settings Local DIrectory field, as I mentioned earlier, to see where Netscape is currently looking for the mail files.

What you need to do is point Netscape back to the Mail\"Mailaccount" folder that contains your missing mail.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511

[ezstock]

Alice, I did that, set up account,, the local directory you said to use is there. Checked in windows explorer - - folders there are empty (I think, have '0' size). Do you guess I can pull those old folders from my back up disk and swap them out? I have a complete CD collection of my Win 98 system. It (old ee's) will be in there some where.

Okay, I'm back, I have 2, one is for Firefox. The other has that . . . . slt folder which gets me down to my charter mail. How I need to read and do the http://home.att.net/~cherokee67/ns7lostprofwinxp.html . Should make it from here. If I have your email, paypal, I can send something for helping.

Here again, the link above tells a person how to locate lost email,,, my folders are not there from old 98, least that is what I figure. They Inbox, Drafts, Trash, Sent and so on are 0 size. Other folders that I had at one time are not listed. I'm thinking I need to go get those folders from my backup disk an install,, nothing to lose, right?

Know anything about www.atory.com/Dupe_Checker_PRO

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3