SillyDog701

[trevor2005]

Hello.

Trying to use my Disk Utility program to verify and repair permissions on my PowerMac G4 OS X 10.3.9 and it came with the following message:

'Disk Utility internal error
Disk Utility has lost its connection with Disk Management Tool and cannot continue. Please quit and relaunch Disk Utility'

What does this mean and how do I repair/fix it?

Trevor

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[Antony]

It means something went wrong.

I'd suggest quit all running applications, and run it again.

If you still get the same error, you might need to re-install Mac OS X or try a third party disk utility.

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/417.9 (KHTML, like Gecko) Safari/417.8

[trevor2005]

Hello and thanks for the reply.

I have tried with nothing else running using it but still the same message.

I have another program called Cocktail but thta appears to get stuck, just keeps going round and round while doing the verify/repair permission task.

Any suggestions?

Trevor

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[Antony]

Hello and thanks for the reply.

I have tried with nothing else running using it but still the same message.

I have another program called Cocktail but thta appears to get stuck, just keeps going round and round while doing the verify/repair permission task.

Any suggestions?

Trevor

Which Mac do you have (hardware)? and what operating system?

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/417.9 (KHTML, like Gecko) Safari/417.8

[trevor2005]

I have a PowerMac G4 running OSX 10.3.9

Trevor

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[Antony]

I have a PowerMac G4 running OSX 10.3.9

Did you download the Cocktail that's for Panther?

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/417.9 (KHTML, like Gecko) Safari/417.8

[trevor2005]

I believe so.

I mean I have used Cocktail before but it appears to now not be working?

Trevor

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[Antony]

I have another program called Cocktail but thta appears to get stuck, just keeps going round and round while doing the verify/repair permission task.

Exactly, what happened? (What feature/button you clicked before it get stuck?)

Some tasks may take a very long time to run, and you shouldn't interfere the application while it's running.

Also, how fast is your Mac?

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/417.9 (KHTML, like Gecko) Safari/417.8

[trevor2005]

I launch my built-in Mac Disk Utility program called 'Disk Utility' and I select Verify Disk Permissions, it runs for a little while then comes up with:

'Disk Utility internal error
Disk Utility has lost its connection with the Disk Management
Tool and cannot continue. Please quit and relaunch Disk Utility.'

I then relaunch but still the same.

I have ran Norton Utilities from the CD and it has not come up with any errors. I also used it to defragment the disk.

Since I also have this probem with my PowerMac G4 keeping GB of data in the /private/var/spool/cups/tmp my Mac is running slower.

My Mac is 400MHz

Trevor

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[Antony]

According to my Mac expert friend, Tony, he said this is a problem of iTunes 6.0.2 and OS X 10.3.9.

Did you happened to run the Software Update of iTunes 6.0.2?

If so, remove iTunes receipts (delete the [tt]itunesx.pgk[/tt]) from [tt]/Library/Receipts[/tt], and reinstall iTunes but an older version.

the product specialist at apple told me on the phone to delete the itunesx.pgk and all others from /Library/Receipts/ and then reinstall itunes, but an older version.

It looks like the iTunes update has meanwhile been pulled by Apple. Any way, the solution would be to remove previous iTunes receipts from your Receipts folder. Good to know!

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/417.9 (KHTML, like Gecko) Safari/417.8

[trevor2005]

Thanks for that.

Yes I did update my iTunes to version 6.0.2 I will try what you suggest.

Will there be a patch or another update for iTunes to replace 6.0.2 which will be ok?

Trevor

I do appreciate all your comments/advice

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[trevor2005]

Hi

I went to the Library/Receipts folder and deleted file iTunesx.pkg
but my Disk Utility program is still not working! Same problem as mentioned earlier.

What to do?

Trevor

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[Antony]

Hi

I went to the Library/Receipts folder and deleted file iTunesx.pkg
but my Disk Utility program is still not working! Same problem as mentioned earlier.

What to do?

Did you also remove iTunes 6.0.2 (application)? (you should.)

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/417.9 (KHTML, like Gecko) Safari/417.8

[trevor2005]

Oh I have to remove the iTunes program.

Where do O get another one from? I went to the Apple site and they have the latest version 6.0 which is the one causing all the problems.

Trevor

UserAgent: Mozilla/4.0 (compatible; MSIE 5.23; Mac_PowerPC)

[jvla2]

Thank you, Antony! I was having the exact same problem as Trevor. Had tried Cocktail and Norton to no avail. Deleting iTunes 6 and receipt worked like a charm to enable permissions repair with Disk Utility --
cheers, Jan

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-us) AppleWebKit/124 (KHTML, like Gecko) Safari/125.1