SillyDog701

by **geffr** » Wed 13 May, 2009 7:55 pm

Pay pal seems to have made some changes to their log in script along with the account page changes. Anytime I log in FF crashes (so does opera). The only solution I've found is to restart FF, & delete all Pay Pal cookies. I have to do this EVERYTIME I log in. Any thoughts? Emailing Pay Pal is a waste of time.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)

by **Fulvio** » Thu 14 May, 2009 12:16 pm

I tried to give you a link to their Help Center, but had no luck. I am sure that you can find the Help Center. May I assume that IE does not crash?
I never use Paypal, so I have no practical experience.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)

by **geffr** » Thu 14 May, 2009 4:30 pm

IE (7) doesn't crash, though it does hang for a few moments at the point where Firefox crashes & then loads the page. I have email addresses & phone #'s for Pay Pal. Problem is their ONLY response tends to be a form letter or a general sense of denial..............

What I was looking for in posting here was any tweaks to FF that might mitigate the problem.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)

by **geffr** » Thu 14 May, 2009 6:14 pm

I posted this on ebay's Pay Pal board. Someone else with FF3.00.10 says they're NOT having the issue. I tried disabling all extensions (she said she didn't use extensions) & still have the problem. I'm really confused why it's happening to me & not to another FF user. It does appear to me to be an issue with a corrupted cookie, but beyond that I'm clueless.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)

by **Antony** » Fri 15 May, 2009 12:07 am

I've been using PayPal recently with both Firefox and Safari, I did not have any issues with PayPal.

UserAgent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.10) Gecko/2009042315 Firefox/3.0.10

by **geffr** » Fri 15 May, 2009 1:00 am

Turns out this is only effecting one of my 3 pc's. It's my newest & fastest box, & I'm as certain as I can be that it's virus & Spyware free.

It appears to be somehow at least partially caused by the pc. It's an XPsp3 Quad Core box. The problem doesn't duplicate on either a slower old xp box or a Win 98 box (though I'm obviously using a different version of FF & Opera on the win 98 box). My 3 pc's are networked together, which is another reason I am hesitant to blame unfound malware.

Right before the problem started, I did an immunization with Spybot, but I also did the same on the other xp box...................

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)

by **geffr** » Fri 15 May, 2009 1:43 am

The crash is now effecting my 2nd xp box. Again, ONLY on Pay Pal. The precipitating action was installing the newest No Script update.

BUT:
1. Why would that effect Opera????
2. The crash happens even with No Script disabled.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)

by **geffr** » Fri 15 May, 2009 1:59 am

I have determined that the new build of No Script appears to be the problem, though I still have no clue why Opera's showing the same behavior.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)

by **geffr** » Fri 15 May, 2009 3:18 am

Delete

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 (.NET CLR 3.5.30729)

by **geffr** » Sat 20 Jun, 2009 4:14 pm

I've finally discovered the cause & solution: The current shockwave player browser plug in & Pay Pal don't get along. Disable the plug in.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)

by **Antony** » Sat 20 Jun, 2009 9:13 pm

geffr wrote:I've finally discovered the cause & solution: The current shockwave player browser plug in & Pay Pal don't get along. Disable the plug in.

Thank you for posting the update.

PayPal has not crashed for me after they changed the layout.

UserAgent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.11) Gecko/2009060214 Firefox/3.0.11

by **geffr** » Sun 21 Jun, 2009 12:27 am

Antony wrote:
geffr wrote:I've finally discovered the cause & solution: The current shockwave player browser plug in & Pay Pal don't get along. Disable the plug in.

Thank you for posting the update.

PayPal has not crashed for me after they changed the layout.

I've got what I believe is the current shockwave plug in, 10.0 r22. I'm pretty certain it's the culprit, with it disabled I've logged in & out several times with no issues.

I'm on XP SP3 if that impacts it.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.11) Gecko/2009060215 Firefox/3.0.11 (.NET CLR 3.5.30729)

by **geffr** » Mon 20 Jul, 2009 7:09 pm

3.51 appears to have solved this. Still crashes in Opera & IE.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.1) Gecko/20090715 Firefox/3.5.1 (.NET CLR 3.5.30729)

by DJ » Tue 11 Aug, 2009 1:09 pm

I had the same problem which was fixed by disabling the Java Quick Start Add-on.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.13) Gecko/2009073022 Firefox/3.0.13 (.NET CLR 3.5.30729)

by **ebctsh** » Sun 27 Dec, 2009 1:30 pm

I have just had Firefox 3.5.6 crash twice and then work on the third attempt. Using W7 with Shockwave 10.0 r42 on a quad core pc! Have not logged in to Paypal for months so will not pursue this as it seems to work without problem on ebay checkout.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6

SillyDog701

Paypal crashing FF 3.0.10 (& Opera Too)

Paypal crashing FF 3.0.10 (& Opera Too)

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