SillyDog701

[ifraser]

2 problems for which I am searching for an answer.

First regarding Netscape mail. My initial account with them was an IMAP and this worked well with my ISP. I changed ISPs and tried to get my Netscape IMAP mail with no luck (not thinking it could be the ISP) for months until I passed the 90 day barrier and was frozen out p alot of my email disappeared as well. I want to change the IMAP to a POP and keep the old Netscape address. Is this possible and can I also keep whatever mail is there?

Second - I tried to set up the POP and was told that Netscape could not finish the job but that I would have to go to webmail.netscape.com. They now tell me that I need to enable all cookies and java - but that is already done in my preferences. Why can't they read my cookies enabler ?

Do I need to reinstall the software which I have been upgrading since v.4?

Thanks if you can help. Ian

UserAgent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0.2) Gecko/20021120 Netscape/7.01

[Fulvio]

You have not done a good job of upgrading your software, since 7.0.1 may be some three years old. There have been three upgrades of the NS7.x browser alone, and other people will tell you to forget about the Netscape7.x program because even 7.2, the latest, is out of date, and will not be upgraded.
But, this is not your problem. Your post is confusing me because you are talking about an ISP change, but then you say that you could not set up your mail, as well as changing from IMAP to POP. Which mail?
Typically, most mail providers use the POP protocol, and it should be easy to set up the account. But, I have no idea what you refer to when you mention a 90 days barrier. If it is your ISP mail, they should have been able to help you, and since most ISP do not support Netscape, you should ask them which setting to use, and this should have been done the first day that you joined them. So, what type of accounts do you have. do not give your username. Just the part after the @. and that goes for both the original IMAP, and what you wanted to set up with the new ISP. The information you provide is of no help, since we don't know what you tried, nor what you had before, nor where you are trying to get.
Can you provide more information?
P.S.: you are talking about webmail.netscape.com . Is this for a @netscape.net account? That is not an ISP, which cannot be set up as POP mail (normally) and, it should not be affected by your ISP.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.13) Gecko/20041220 K-Ninja/Samurai

[ifraser]

Sorry for the confusion of my original e-mail about Netscape. I'll see if I can clarify.

I have stayed with an older version of Netscape because I use Win98SE. I did download and install Netscape 8 recently but removed 8 when I discovered that my login problems from version 7 still existed. Obviously my problems were not with the Netscape version I was using.

So - when I began to use the Netscape browser I opened my free e-mail account with Netscape as an IMAP. It worked fine. It was a "@netscape.net" address. At the time I was using Netscape 4.x and upgraded to 6.2 but there no mail login problems.

Then two things occured - I upgraded Netscape to 7.01 and I changed the company that provided me dialup access to the Internet. We'll call them ISP_2. It was from this point that I could no longer login to my Netscape IMAP email account. I continually rec'd the "login failure" window when I tried to access my email - (server type: IMAP Mail Server; server name: imap.mail.netcenter.com). I have spent months trying to solve my login problems.

I discovered two things this week - Silly Dog, and the fact that my ISP_2 does not support IMAP mail. I would like to be able to keep my "@netscape.net" e-mail address - I think there may be some messages still in the Inbox but I can't access the Inbox using the IMAP Server. I tried to convert the Netscape IMAP to Netscape POP BUT the Netscape site - webmail.netscape.com - will not acknowlege the "cookies enabled" setting in my Netscape 7.01.

Clear as mud, I know. I mentioned "90 days" because I believe that Netscape allows only 90 days of e-mail inactivity before it closes your folders in IMAP. It does however allow you to keep your e-mail address.

I apologize if this is confusing - I'm a communicator by trade - but there is nothing more frustrating than trying to describe computer problems via the "written" word.

Ian

UserAgent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0.2) Gecko/20021120 Netscape/7.01

[Fulvio]

I thought that you meant what you said, but I wanted to see , exactly, what you had to say.
In first place, except for the several outages, which I have not experienced, lately, any @netscape.net account should be accessible from netscape.com|Mail button or you should have a login page. This is not an IMAP or POP set up, and it is done directly from the website.
I believe that 30 days of non use is more like it, but 90 days are possible, before the account is considered dormant. Everything is wiped clean, but, as you said you can resume the use of the account.
The IMAP set up, in the mail client, came into use with Netscape6.x, and was usable, with fits and starts through the 7 series (The fits and starts tried my patience, and I gave up that set up). Since AOL owns Netscape, they thought that it was convenient to allow that special set up, by way of NS6/7 built in IM.
If you, indeed, were using a @netscape.net account with the set up in Netscape6.x/7.x, it would not have anything to do with your ISP. In mail, you have a very simplified set up, which does not require that you enter any server settings. All you need is your program, and this set up was not available in any other mail client. Only in the Netscape6/7 series.
Is it available now, I don't know, because I gave up on it, and, I gave up on Netscape7.2, so I have no way to check.
It was never possible to set up a @netscape.net account in the POP format, unless you used a third party application, like freePOPs. I can use that set up in any mail client (I have Thunderbird and Seamonkey), although it is not so straightforward. And, I could receive mail, but I would have to send with my ISP SMTP, which allows that.
So, if you tried to access your @netscape.net account only from the mail client, it was the wrong way to do it. The correct approach would be to access it from the website (such accounts referred to as "webmail" accounts for a good reason. If you had problem accessing your mail at the website, it is another story. But, your ISP has nothing to do with it.
My explanation may not be of any help, but I would appreciate if you would confirm what you were doing, i.e. mail client only, or a mix of mail client and website.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.13) Gecko/20060410 Firefox/1.0.8