survey finds U.S. iPhone users happy with AT&T

For all tech/computer related or even internet related discussions not covered in other sections. Also iPad, iPhone, iPod and multimedia discussions.

Moderators: profman, Josh, Don_HH2K

survey finds U.S. iPhone users happy with AT&T

Postby Antony » Fri 23 Jul, 2010 7:16 pm

CNNMoney.com reports on a recent survey from market research firm Yankee Group showing 73% of surveyed U.S. iPhone customers being "very satisfied" with AT&T as their carrier provider. The high figure appears rather surprising given AT&T's much-maligned performance as it has struggled to keep up with surging demand on its network since the iPhone debuted three years ago.
Despite a very vocal group of detractors, the vast majority of iPhone users love AT&T.

That's the key finding in a survey released this week by Yankee Group, which reports that 73% of iPhone users are very satisfied with AT&T's service. That rating compares favorably to how non-iPhone smartphone users feel about AT&T, and even to how non-iPhone users feel about other wireless providers.

The satisfaction rate of AT&T subscribers as a whole is 68%, and only 69% of smartphone users say they are satisfied with their mobile provider, Yankee Group found.


(source)
UserAgent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7
User avatar
Antony
diamond member
diamond member
 
Posts: 14343
Joined: Tue 18 Jun, 2002 11:36 pm
Location: Sydney, Australia

Return to General Computing and Tech

Who is online

Registered users: Google [Bot], Yahoo [Bot]

cron