Netscape 7.2 forgets

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Netscape 7.2 forgets

Postby Lone Wolf » Sat 25 Sep, 2004 12:35 pm

Hello all:

I have always preferred Netscape as my browser. I have a desktop that just this year I upgraded to 7.1 from 4.7 and it works just fine. The problem is I just got a Dell Inspiron Laptop with XP and came loaded with Internet Explorer. The first thing I did was to download and install Netscape 7.2. Since I want my desktop to be my “mainâ€
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Postby Don_HH2K » Sat 25 Sep, 2004 1:05 pm

I can't see any real reason why that would happen. For the moment, launch Netscape's User Manager from the Start Menu shortcut, create a new profile, and try it in that profile. If it works, then your other profile may be corrupt. If not, try reinstalling Netscape and see if it works after that. If that fails to work, I'll have to get thinking again...

Good luck
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Postby Fulvio » Sat 25 Sep, 2004 1:13 pm

There has been one case, with loss of default, when another a similar program, like a mozilla was present. The loss of mail default has been less common than the loss of default browser.
But, on the other hand, if the practice used by many people to use the same profile, and possibly the wrong sequence of uninstalling of the older version, is followed. 4.x is no problem, but anything else can be, and it gets worse if the new program is installed on top of the other.
It is beyond me why the programmers have not figured this out. Installation should not be allowed to proceed if there is any conflict.
I, always, create a new profile for a new version, but there is something strange about recycling profiles. The other day, I downloaded a 1.8a4 nightly, working out of the unzipped file. I decided to use a former NS7.02 profile. Everything worked fine, but when I went back to 7.2, I had lost my mail default, not the browser default.
If you created a profile, just, for NS7.2, and you did a proper uninstalling of 7.1, and don't mess with mozillas, I have no answer.
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Netscape 7.2 forgets

Postby Lone Wolf » Sat 25 Sep, 2004 3:21 pm

dluchini30, Thanks for the reply.

I tried to launch Profile Manager from the start menu but all that did for me was to load a new window for my ISP homepage.

Lone Wolf
:D
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Re: Netscape 7.2 forgets

Postby Don_HH2K » Sat 25 Sep, 2004 3:27 pm

That's interesting. OK, new plan. Launch the Profile Manager in this manner:
1) Go to Start and click on Run. If it isn't there, type Windows key -> R.
2) type in[tt] "c:\Program Files\Netscape\Netscape\Netscp.exe" -ProfileManager[/tt] and click OK
3) Now create a new profile, and add your mail settings to it.
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Re: Netscape 7.2 forgets

Postby Fulvio » Sat 25 Sep, 2004 4:34 pm

Lone Wolf wrote: I tried to launch Profile Manager from the start menu but all that did for me was to load a new window for my ISP homepage.

Lone Wolf
:D


Don's directions are fine, but if you want to make sure not to make a mistake, right click on the Netscape shortcut|:Properties|highlight and rt click|copy the line in Target. Then you can go to Start|Run|rt click and paste
Make sure that you get a cursor before doing that, that it is sufficient in adding to that line a keyboard space and -p, and enter. The Profile Manager should show up. I believe that there is a Manage profile button on the left side|Create Profile, give it a different name from what you had before.
You will get a basic profile, but do check the settings that you want, and see if they hold. What I entered above is no different from Don's, just a bit more detailed. You must have missed some step to get the results that you had.
By the way, I figured out that the Preferences/Windows should have been Prefs|Mail and News|Windows. I never change it from the default location, which the left, since I don't use the Mail Preview. But, I will check to see what happens, if I change it.
As for the account settings, what type of account is it? The netscape.net account works best if you have every unchecked.
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7.2

Postby Lone Wolf » Sun 26 Sep, 2004 9:25 am

Hello all

I did setup a new profile but that didn't help. So I uninstalled Netscape and reinstalled it. Same problems but worst this time. After I logoff and shutdown the laptop, power back on then logon again I'm back in the same boat. For the most part is't only with the mail that I'm having problems. When I click on mail Netscape wants me go through the whole registration process again.

any ideas? this is driving me crazy...thanks


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Postby Don_HH2K » Sun 26 Sep, 2004 10:16 am

So, you've set up a new profile, that didn't work; you've reinstalled, that didn't work either. Chances are it's nothing in the registry, and that's an extreme anyway.
The only other thing that I can think of is that Netscape left traces of itself behind aftr you uninstalled. When you uninstalled, did you reinstall immediately after, or did you delete the Netscape directory first? There may be something lingering behind in your install directory that would be causing this to happen. So, if you were to uninstall again, remember to delete your install folder before reinstalling.

Or, perhaps, your ISP may not support the feature, although I don't see why not.
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Re: 7.2

Postby Fulvio » Sun 26 Sep, 2004 1:19 pm

Lone Wolf wrote:Hello all

. For the most part is't only with the mail that I'm having problems. When I click on mail Netscape wants me go through the whole registration process again.

any ideas? this is driving me crazy...thanks


Lone Wolf


I have no idea what is going on, any more than Don does.
Usually, the registration has to do to Netscape Webmail, i.e. @netscape.net account. You do not need it, and it does not work well. Unfortunately, you are not reply to my posts. This is what I had asked. " As for the account settings, what type of account is it?"
Also, the practice of uninstalling and reinstalling is wrong, without looking at the concents of the hard drive.
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Fulvio

Postby Lone Wolf » Sun 26 Sep, 2004 2:18 pm

Hello Fulvio

I apologize for not replying to you. Right now I'm a bit confused.

In regards to the account settings what should I look for? I just have a regular dialup 56K to a local ISP (Provide.net) here in Michigan.

Thanks so much for your replies.



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Postby Ramona » Sun 26 Sep, 2004 9:31 pm

Lone Wolf,

Have you designated 7.2 as your default browser here:
Edit | Preferences | Navigator

When you exit Netscape, also exit Quick Launch, if you use that feature.
Then log back on and see if your changes are saved. It's not unusual to have to reset settings several times in order for the program to retain the setting. Annoying, but neccessary in some cases.

Try either renaming, or deleting the localstore.rdf file, which is located here:
[tt]C:\Documents and Settings\user_name\Application Data\Mozilla\Profiles\profilename\*.slt[/tt]. This file will be regenerated when Netscape is opened. The file is for the following:
Defines default windows settings. Saved persistent values. Info about toolbars, size, positions, etc.
(Files in the Mozilla Profile Directory).

FWIW,

Ramona
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Postby Lone Wolf » Mon 27 Sep, 2004 5:26 pm

Thank you for your reply. I will try out what you have suggested.


Lone Wolf

PS Yes I did make Netscape the default browser.
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Postby akbash » Mon 27 Sep, 2004 8:29 pm

Ramona wrote:It's not unusual to have to reset settings several times in order for the program to retain the setting. Annoying, ...
That does sound annoying. I haven't seen this myself but it wouldn't be the weirdest thing I've seen today.

Lone Wolf, I see you've already tried brand new profiles so I have no real optimism that what I'm about to suggest will apply to you. Both circumstances should clear up with a new profile. But: The only explanations I know of for failure to remember preferences are:
  • a read-only prefs.js file
    • (or a read-only profile directory)
    • (or a profile directory writeable only by a user other than the one you use to run Netscape)
  • the existence of a user.js file
As I said, neither of these things should be present in a fresh new profile but I imagine it's worth taking a look. Ramona has already given you a link describing how to find your profile.

Netscape stores most of its persistent settings in the file named prefs.js. If the system has marked prefs.js or its parent directory unwriteable, that would prevent changes being saved. You'd have the same problem of course if you're running Netscape as a user without permissions to access an otherwise writeable profile directory. I'm sure this can happen if you install as Administrator/root and run as some less privileged user, though I haven't run the experiment myself.

user.js is a very similar file. Preference settings in this file will trump any competing prefs from prefs.js, and Netscape saves changes to prefs.js only, not to user.js. So clearly if you have any prefs stored in user.js, Netscape will ignore any changes to the same prefs that it stored earlier in prefs.js.

Anything else is a mystery.
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Postby Lone Wolf » Tue 28 Sep, 2004 5:18 am

Good morning and thanks for the reply.

I haven't had a chance to try your or Ramona's suggestion as yet. hopefully tonight. I am at work allot during the week. I have 7.1 on my desktop and never had the problem. Here at wok we use IE but it's a T3 connection!

Lone Wolf
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Re: Fulvio

Postby Fulvio » Tue 28 Sep, 2004 11:03 am

Lone Wolf wrote:Hello Fulvio

I apologize for not replying to you. Right now I'm a bit confused.

In regards to the account settings what should I look for? I just have a regular dialup 56K to a local ISP (Provide.net) here in Michigan.

Thanks so much for your replies.

Lone Wolf


I wanted to know if we were talking about a @netscape.net account, which is offered free of charge, but not of problems. Such account does not require to be set to leave messages on server, nor has them as it is an IMAP account.
So, it must be a POP3 account. So, never mind.
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