I can't get into one of my Netscape WebMail accounts this evening. It keeps telling me the username and/or password are invalid.
If I try logging in with it via AIM, I get a message that the signon is "blocked" and when I click "More Info", I get a web page with this:
Your Screen Name is blocked from signing in to the AIM service.
Your Screen Name is blocked from signing in to the AIM service.
There are several reasons why you may have received this message:
Screen Names that were previously used on AOL but have been cancelled or suspended, can no longer be used on AIM. This includes both master accounts and sub-accounts. In order to continue using this Screen Name on AIM, please reactivate the account on AOL.
AOL Screen Names that have one or more of the following Parental Controls set will no longer able to use AIM, even if they have previously been able to do so:
- Instant Messages are Blocked.
- Kid's Only age category.
To access AIM, the Master Screen Name on the AOL account must go to AOL Keyword: Parental Controls and change the above settings for this Screen Name. In addition, your Screen Name must also be set to one of the following age categories: Young Teen, Mature Teen, or General (18+).
Users who identify themselves as a child under the age of 13 may not use this service at this time. If you are an adult and have entered your birth date incorrectly, you may use a credit card to complete our age verification process now, or anytime within 30 days of the date when you identified yourself as a child. You will not be charged for this credit card verification.
Click here to sign in to our age verification form to reactivate your Screen Name.
An account may be terminated for violations of the terms of service.
I haven't used AIM in quite a long time, but have accessed my Netscape WebMail regularly, so I do not know what the problem could be. If I click the link relating to forgetting the password and input the username, I get a box that the service is not available.
I ran my e-mail address through AIM's Find A Buddy, and the username comes up, but I still do not know what the problem is.
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20040910