SillyDog701

[geon500]

I'm using the Netscape 7.2 - Mozilla/5.0 Mail client on Windows Media Center (~ XP Pro). I make extensive use of nested Folders to organize my emails. When I create new Folders, it sometimes takes a while for them to show up in the Folder hierarchy, but if I log out of mail and then log back in, I see the new Folder.

The past few days, however, I've not been able to add a new folder in either the client or webmail versions of my account.

Any insights into what's causing this?

Thanks,
G

UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 3.1; Media Center PC 2.8; InfoPath.1)

[Antony]

Are you trying to create mail folder in Netscape Mail as part of your Netscape 7.2 to create mail?
OR are you trying to create mail folder in web based Netscape Webmail (also called Netscape Mail)?

UserAgent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/417.9 (KHTML, like Gecko) Safari/417.8

[geon500]

I primarily use the Netscape 7.2 client version (i.e. has folder hierarchy in pane on left hand side, similar to MS Outlook, etc.), and that's where I first tried to create the new folder, as an additional subfolder to an existing folder.

When that didn't work, I then accessed my Netscape Mail account from the web, using Internet Explorer. I received an error message:

"A server error has prevented the folder from being created. If the problem persists ...".

It gave a URL for help on this issue, but that was just a general help section on creating folders, which did not address this issue.

UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 3.1; Media Center PC 2.8; InfoPath.1)

[Fulvio]

1. I notice that you are repeating what Antony said, about Netscape Mail.
could you please tell us which website you are trying to access your "Netscape Mail" from. You should leave personal information out, for privacy sake. Or, alternately give the domain which is being used for your mail.
If you tried a @netscape.net account, you are lucky that you have anything at all. Is this account set up in your mail client as IMAP or POP mail?

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

[geon500]

My desktop mail client is the one that Netscape provided with v7.2.


Account info:

...@netscape.net

Server Type: IMAP Mail Server
Server Name: imap.mail.netcenter.com


Outgoing Server (SMTP) Settings:

Server Name: smtp.netscape.net


My ISP is Comcast.


Is this the additional info you were referring to?

UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 3.1; Media Center PC 2.8; InfoPath.1)

[Fulvio]

The ISP may or may not have mattered, but every else is what I wanted to know.
I have been very critical of the way netscape.net is handling or not handling things, that I gave up on it, for all practical purposes. If you can set up subfolders at the website, no matter which browser you use, but forget about using it a pseudo-IMAP account account, and, expect that the information will carry over to the website. It is a Webmail, after all, and you cannot set up @netscape.net accounts in any other mail clients, as IMAP accounts.
Netscape7.2 is obsolete, and, I have my serious doubts that AOL will come up with upgrades which reflect the present security fixes. Just think that Mozilla is up to 1.7.12, while Netscape7.2 is 1.7.2, missing 10 updates.
My solution, although I have shifted everything of any importance out of Netscape Webmail is to use freePOPs. Now Netscape Webmail can be obtained as a POP3 account, in any mail clients. But, you will have to provide a SMTP, to send mail.
The latter can be a problem, especially with Comcast which rewquires authentication, as I think, to send mail with its SMTP.
Otherwise, you can organize your mail like any other account.
As far as I know Netscape Webmail does not know what is going on, so I can save e-mails as long as I want, any way I want. And, i am getting an unasked for bonus. All the Spam which, presumably, is removed by AOL, makes it to my freePOPs set up.
To make a long story short. forget it!

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1

[geon500]

Thanks very much for the comments. I, too, would like to migrate away from my @netscape.net mail account. A couple of (hopefully, not too dumb) follow-up questions, based on your comments:

1.) I can create a new ...@netscape.com mail account, but how do I specify it as a POP3 vis-a-vis an IMAP account?

2.) Can I create an XY@netscape.com account and then migrate my folders and messages from my existing XY@netscape.net account?

3.) Will I be able to use my XY@netscape.com account with Outlook?

UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 3.1; Media Center PC 2.8; InfoPath.1)