Antony wrote:In technical discussion sections, you should be responsible for what you recommend. Re-install operating systems (e.g. Windows) or even re-formatting harddisk (harddrive) is always the last resort.
If you don't know a better suggestion or solution, please keep quiet. Straight telling people to re-install operating system or re-format harddisk is an irresponsible behaviour, and such act is not allowed.
Suggesting re-installing operating sytems or re-formatting harddisk should only be conducted when all possible solutions have tried and you are very sure re-installing is the only way to try.
Does this rule also apply to Mozilla supporters who tell Netscape users that they need to upgrade? Many times (particuarly on secnews, I can't recall a specific example here) I hear Netscape 7 users mention a minor problem and is immediately told that they need to get rid of Netscape and switch to the latest Mozilla. I think that this rule should get a slight ammendment to temper that sort of rash advice. Here is my suggested addition:
Suggesting that a user switch browser (from Netscape to Mozilla) should only be conducted when the poster is certain that the issue has been fixed in the newer Mozilla release. If possible the poster should provide bug numbers from bugzilla.
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20031008 Netscape/7.1 (ax)