SillyDog701

[Hatewa]

I installed Window Washer and ran it and 7.0 Stand Alone no longer works properly. There are blank spaces where photos and icons are supposed to be and the usual buttons and backdrop colors are gone. Even when I go to your site from there, the icons and photos are missing.
I tried uninstalling and reinstalling but that didn't work.
Netscape 4.78 Browser works fine and was unaffected, but I really like Stand Alone and would like to get it right again.

UserAgent: Mozilla/4.78 [en] (Win98; U)

[Antony]

Hatewa,
I never used Windows Washer, however, I suggest you to un-install NS4.78 and stand-alone, then re-install both back and see.
BTW, Netscape 7.01 streamline/stand-alone is releasing soon.

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.0.2) Gecko/20021120 Netscape/7.01 (CK-SillyDog)

[sisyphus88]

I've used Window Washer for a long time and have never experienced your situation (I run it on both W98SE and W2000). It's a great program. However, I run version 4.5. I had problems with version 4.7 running on W98SE, so I went back to 4.5. I spoke with tech support and they said 4.5 is a better choice for W98. In 4.7, the code was rewritten for "greater efficiency" and I suspect, for a quirk or two in XP.

You may want to try to disable the NS check box on the main page of Window Washer and instead create custom wash items to clean cache, history.dat and download.rdf files, cookies, mail trash, etc. in your NS profiles. You can set localstore.rdf to "read only" so that you don't have to clear the "location" bar. I run NS 4.79, Beonex 0.8, and NS 7.01. No problems from Window Washer.... NS 7.01 is giving me an occasional problem... a conflict somewhere.... but it's not because of Window Washer.

Be sure your NS versions each have their own directory and their own profiles.

Sisyphus

UserAgent: Mozilla/5.0 (Windows; U; WinNT; en; Stable) Gecko/20020911 Beonex/0.8.1-stable

[Hatewa]

I uninstalled stand alone and installed the full version, and still had the same problem, ie until I turned on my PC this morning and everything was normal again. I have no idea whether it was Christmas Elves or some kind of internal re-configuration that I was not privy to, but now I simply have to decide whether to reinstall stand alone again right now or wait for the new version. By the way Antony, any thing in particular that will make the new version more attractive then the current one, which as far as I can see is pretty damn good. Its browsing capabilities are excellent and saving all that C-drive space is a real plus.

UserAgent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0.2) Gecko/20021120 Netscape/7.01

[Hatewa]

Thanks for the info Sisyphus88. Do you happen to know if 4.5 is still available?

UserAgent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0.2) Gecko/20021120 Netscape/7.01

[sisyphus88]

I don't know if 4.5 is available from Webroot. You should email their tech folks. I bet they have it on a server.... and they will probably give you the link (I assume you bought a copy of Window Washer and you are in the one year period for free updates). In addition, you can inquire and see if you get the same answer I got regarding version 4.7/4.5 and W98. As I said, I had problems with 4.7. Version 4.5 works great, so I see no need to figure out the conflict my system has with 4.7, even though I use W98 very infrequently. I'm pretty much into W2000 now.

If your one year expired, Webroot will still answer your questions. An renewal for updates is only $9.95 or so. Cheap in my book. Please post a response after you contact Webroot... I'm interested in their comments.

Thanks,
Sisyphus

UserAgent: Mozilla/5.0 (Windows; U; WinNT; en; Stable) Gecko/20020911 Beonex/0.8.1-stable

[Hatewa]

I'm going to wait on that because I'm still on the thirty day free trial and don't want to wear out my welcome before I purchase it, which I intend to do.
At this point, I am experiencing no conflicts between 4.7 and W98.
What do you think is a reasonable schedule for washing—daily, or monthly? And if I do a full wash monthly, is there any point and having it launch automatically at start up? Is it doing anything important in the background while I'm using the PC?

UserAgent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.0.2) Gecko/20021120 Netscape/7.01

[sisyphus88]

I wash after closing the browser, before I shutdown my system, or after visiting a website which requires cookies, after installing software (and I want to clean out the temp files), and anytime I want to hide my tracks. It's fast and easy, so do it often.

Webroot has plugins for various programs, so you can clean a lot of junk from your hard drive quite easily. One word of caution, when you use their plugins, you need to open each plugin with a text editor (like notepad) and check to see that the path to the particular file is correct. For example, I usually install software in a directory other than the default directory. The plugins assume you install to the default directory.... so you just need to edit the path in each plugin to match what you have on your computer. It's not difficult, it just takes some concentration to get it right. Othewise, you may think you are cleaning a file when in reality, you are not due to an erroneous file path.

I hope I haven't confused you....

Regards,
Sisyphus

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0.2) Gecko/20021120 Netscape/7.01 (CK-SillyDog)

[sisyphus88]

I forgot to address your last two questions. I don't launch it with Windows. There is no need to. It does nothing in the background. For efficiency, I made a shortcut and pasted the shortcut into the Quick Launch folder. To run Washer, click on the icon. After running it, I close it completely.

In W98, icons in the system tray (icons on the bottom right side next to the clock) use up system resources because they run in the background or because they are "idling" if not fully running. The Quick launch icons (icons on the left side next to the start button) don't use up system resources because they are just shortcuts, like the ones on your desktop. You should have at least 75% resources free after W98 loads.... if not, you got too much running in the background. After I moved most of my system icons to quick launch, my free resources went up to 81% after W98 loaded.

Since Window Washer does nothing in the background, there is no need to have it idling in the system tray using up resources.

Sisyphus

UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0.2) Gecko/20021120 Netscape/7.01 (CK-SillyDog)