Netscape 7 and Netscape 6, Netscape Browser Archive Netscape Browser Archive
You are here: SillyDog701 > Netscape > Browser Archive > Netscape 6 and Netscape 7

Welcome to Netscape 6 section of the Netscape Browser Archive (SillyDog701)
Netscape 8 resources:
support support forum
* documentation
* Knowledge Base
* related sites
* MozInfo701
* feedback

Netscape 6.2 - 6.2.3 Release Notes

These release notes describe system requirements, installation instructions, and known issues for Netscape 6.2, Netscape 6.2.1, Netscape 6.2.2, and Netscape 6.2.3. These notes are updated as we receive feedback, so please check back for new information. These release notes were last updated 15 March, 2006 .

Solutions to some common problems with Netscape 6.2 can be found at the Netscape Support site. Click here to see if your problem is described.

If you are upgrading from Communicator 4.x or a previous version of Netscape 6, you can find information about the new features and the upgrade process at .


What's New
System Requirements
Compatibility Information
Installation Notes
Known Problems
Setting Profiles
Mail and News
Instant Messenger
International Release Notes
Quality Feedback Agent
A Note For Web Developers

What's New In This Release

For more information about what's new since Netscape 6, see Introducing Netscape 6.2 .

System Requirements




Compatibility Information

If you are running McAfee's WebScanX, you may experience crashes at startup. Workaround: Disable WebScanX.

See the upgrade guide for problems associated with using a profile created in 6.0 or 6.01 that was abandoned. If you continue to use 4.x profile, information in 6.0 or 6.01 profile will appear out of date. The upgrade guide has suggestions and instructions for working through this problem.

Visiting SSL2 and SSL3 sites while in FIPS mode may lead to a crash or failure to connect.

Using Netscape with Apple QuickTime 4.1.2 may lead to a crash on some sites. Workaround: Upgrade QuickTime to the latest version ( to solve this issue.


If you have the Crescendo 5.01 plug-in, you must update to the latest version of Crescendo. Otherwise, Netscape may crash at startup.

Mac OS

If you have version 4.5 (or earlier) of StuffIt Expander, you may see an error message stating that the archive is corrupted. You can ignore the message and continue with the installation. To get a newer version of StuffIt Expander, go to

If you attempt to run Netscape on Mac OS using a language pack (such as the Japanese Language Pack) and a Language Kit, all menu bar items will be incorrectly displayed. To resolve this problem, register Netscape using the Language Register. For instance, if you're using the Japanese Language Pack and the Japanese Language Kit, register Netscape as a JA application.

If you use the SmoothType control panel instead of Apple's "Smooth all fonts on screen" option in the Appearance control panel, you need SmoothType version 2.1.1 for Netscape . Netscape is not compatible with earlier versions of SmoothType, and some pages may be improperly drawn. To get an update, go to


Netscape requires glibc 2.1 or later.

If you have Red Hat Linux 6.0, you can't launch Netscape if Java 2 is installed. The problem doesn't occur with Red Hat 6.1 or higher.

For Red Hat Linux 7, you must install the Standard C++ libraries for Red Hat 6.x compatibility. Get the package from the Red Hat 7 installation CD or download it from Red Hat .

To run Netscape on SuSe Linux 6.2, you must install the file available here .

Installation Notes

The Profile Manager lets you create different profiles, each with its own bookmarks, preferences, email settings, and other user-specific settings. To work with profiles, you must first exit the browser, then open the Profile Manager:

Install into a new empty directory. Installing on top of previously installed builds may cause problems.

Windows Users: If you get the message, "uninstall.exe file is linked to missing export shell32.dll", delete %TEMP%\ns_temp.

Multi-user installs: To install Netscape for multiple users on Unix, install as normal, then create the following script in your Netscape directory, make it executable (chmod u+x <scriptname>), and run it as root.

dist_bin=`dirname $0`
touch $dist_bin/chrome/user-skins.rdf $dist_bin/chrome/user-locales.rdf
You should then be able to run that installation of Netscape as any user who has permissions to access it.

Windows and Mac OS: It is strongly recommended that you exit all programs before running the setup program. Also, you should temporarily disable virus-detection software.

Mac OS: Netscape will not run when the application is installed on a UFS partition. The workaround is to move the application folder to an HFS+ partition and it will
run correctly.

Mac OS: Netscape installation requires some system extensions including QuickTime.

Mac OS: You should not restart your system with all extensions off before running Netscape installation.


Windows, Mac and Linux: Personal Security Manager (PSM) provides security (cryptographic) features for Netscape .

Installing on Windows

  1. If you are installing from the CD:
    - Double-click the Windows directory on the Netscape 6.2 CD to open it, if you haven't done so already.

    If you are downloading from the Netscape site:
    - Click the Download button to download the N6Setup.exe file to your machine. Be sure to make a note about where you saved the N6Setup.exe file.
  2. Double-click the N6Setup program icon on your machine to begin the Setup program.

  3. Follow the on-screen instructions in the Setup program. The program starts automatically the first time.

Note: On Windows, Netscape 6.2 includes Quick Launch. Quick Launch shortens the time it takes for Netscape to start. If your computer is low in memory, and you enable Quick Launch during installation, you have the option in Netscape to temporarily or permanently disable Quick Launch. Quick Launch is designed for single-profile users. For more information about using Quick Launch, see the section "Using Quick Launch" in the Help and Support Center. (In Netscape, click on Help and select Help and Support Center.)

Installing on Mac OS

  1. If you are installing from the CD:
    - Skip to step 3 now.

    If you are downloading from the Netscape site:
    - Click the download button to download the appropriate file: Netscape6Installer.sea.bin
    (for Mac OS 8.6 through all versions of Mac OS 9), or Netscape6-macosX.sit.bin (for Mac OS X).

    By default, the download file (compressed in MacBinary II format, with an extension of .bin) is downloaded to your desktop.

    If the downloaded file does not expand automatically, you must expand the file using a program such as StuffIt Expander. If you don't have StuffIt Expander, you can get a copy by visiting:

    Note: For the Mac OS X version of Netscape 6.2, no further installation is required. Launch Netscape 6.2 by double-clicking on the "Netscape 6" icon in the folder where the downloaded file was expanded.

  2. Double-click the Netscape 6 Installer folder.

  3. Double-click the Netscape 6 Installer icon.

  4. Follow the on-screen instructions to complete the installation process. The program starts automatically the first time.

Installing on Linux

  1. If you are installing from the CD:
    - Change to the Linux directory on the CD:
    cd linux
    Then skip to step 3.

    If you are downloading from the Netscape site:
    - Download the netscape-i686-pc-linux-gnu-installer.tar.gz archive.
  2. Type one of the following to gunzip and untar the archive:
    tar -zxvf netscape-i686-pc-linux-gnu-installer.tar.gz
    gzip -dc netscape-i686-pc-linux-gnu-installer.tar.gz | tar xvf -

  3. Change to the directory that contains the Netscape installation files:
    cd netscape-installer
  4. Run the Netscape 6.2 Installer with the run script:

  5. Follow the on-screen instructions to complete the installation process.
  6. To start Netscape, change to the directory where you installed it and run the program:
    The program starts automatically the first time.

Uninstalling Netscape



Mac OS

Known Problems


Mac OS: There is a known incompatibility between Netscape and WebFree, a Control Panel commonly used to block HTML-based ads. When using Netscape , disable WebFree.

Keyboard and Mouse

Double right-clicking on a page can disable the keyboard.

Linux: Keyboard shortcuts on Linux now use Ctrl instead of Alt as the modifier key, while Alt is used for menu shortcuts. If you wish to modify these shortcut keys, add the following prefs (instructions here ):

user_pref("ui.key.accelKey", 18);
(This changes the accelerator key from Ctrl (17) to Alt (18).)

user_pref("ui.key.menuAccessKey", 0);
(This changes the menu access key from Alt (18) to none.)

Linux: Middle-mouse clicking in areas without links may lead to alerts popping up.

Event Handling

Wrong events are fired on FILE element.

Mouse wheel scrolling

Linux: You must have your X server properly configured to enable mousewheel scrolling. For XFree86, add a line to the Pointer section of your XF86Config files such as "ZAxisMapping 4 5". Also be sure that the Protocol line is set up correctly for your mouse.

Windows: Mousewheel scrolling does not work with all drivers. If you have problems, try updating your driver or disabling any "helper" programs that your mouse uses.

Mac OS: Mousewheel scrolling does not work with all drivers. If you have problems, try updating your driver or disabling any "helper" programs that your mouse uses.

(Mac OS 9.x ) Scroll wheel support for Kensington input devices requires Kensington MouseWorks 5.7 or higher. Version 5.7 is not yet shipping as of this writing; please check the Kensington website for updates.

Dialog Boxes and Windows

If Netscape is locked up but doesn't seem to have crashed, make sure there are no dialog boxes still open. Close each window on your desktop one at a time and if you uncover a dialog window, dismiss it. If you have multiple desktops, repeat these steps for each desktop.

This problem may affect Linux users downloading plugins. Follow these steps to resolve the problem:

  1. Minimize the plugin download window.
  2. Click "Cancel" to dismiss the dialog box.
  3. Re-open the download window and continue downloading the plugin.

Form Manager

Form Manager is not fully implemented in the Japanese version of Netscape .


Many Linux systems (in particular, Red Hat Linux systems) have bad Arial fonts. If many Web pages, especially those using the Arial font, look unclear, small, or hard to read, the following links explain two ways you can change your font server to get better Arial fonts:

If that doesn't work, you may be able to fix the problem by renaming or removing /usr/share/fonts/ISO8859-2. For instance, enter the following command:

mv /usr/share/fonts/ISO8859-2 /usr/share/fonts.ISO8859-2

and then log out of Linux and log back in again. You can always undo this, if necessary, by entering the following command:

mv /usr/share/fonts.ISO8859-2 /usr/share/fonts/ISO8859-2


Netscape needs to be configured to work properly with proxies such as Junkbuster that do not support the most recent HTTP specification. By default, Netscape tries to use HTTP 1.1. To use Netscape with a proxy that only supports HTTP 1.0, add the following pref (instructions here ):

Netscape only accepts hostnames for manual proxies. If you migrate a Communicator 4 profile, you will need to change the settings manually.

Setting Profiles

If you have a single profile from Communicator version 4.5 or later, that profile is automatically copied and converted for use with Netscape . Profiles from earlier Netscape versions cannot be converted.

If you have multiple profiles to copy and convert, the profile manager dialog box appears. Click the profile you want to use and then click Start.

If problems occur during installation and your Communicator profile was not copied and converted, you can still use your profile. Launch Netscape from the command line, adding the "-installer" option , or re-install Netscape to see the profile manager dialog again.

To prevent the Activation window from appearing whenever you start Netscape 6.2, press the Cancel button (and press Cancel in the confirmation dialog). The window will continue to reappear if you close the window using a method defined by the operating system.

Location of Profiles

The following table lists the the location of profiles used for Netscape:

Windows 95/98/98SE/Me

If password protection is disabled:
C:\Windows\Application Data\Mozilla\Profiles\<profile name> \<*.slt>

If password protection is enabled:
C:\Windows\Profiles\<user name>\Application Data\Mozilla\Profiles\< profilename>\<*.slt>\

Windows NT 4.0 C:\Winnt\Profiles\<user name>\Application Data\Mozilla\Profiles\<profile name> \*.slt
Windows 2000  C:\Documents and Settings\ <user name>\Application Data\Mozilla\Profiles\<profile name> \
Mac OS Documents\Mozilla\Profiles folder

Enter the following command to find where home is pointing to (registry and profiles in are located in $HOME/.mozilla):

'echo $HOME'

Note: Netscape 6.2 profile locations are different than the storage locations used by Netscape Communicator and allows users to run both programs without changing profiles of the other version.
Note: Netscape 6.0 and Netscape 6.01 profiles are stored in a directory ~\Users50 instead of ~\Profiles. Netscape 6.2 will be able to detect and use these older profiles.


Additional Internet Search Engines can be obtained at

The "View Frame Source" feature is not available from the View menu; however, it is available in the context menu. To see the context menu, click the left mouse button to put the mouse pointer in the frame and then click the ri ght mouse button (Control-click on the Mac OS).

Several features of Page Information are not yet available, including: the File MIME Type, Source, Local cache file, Content length, Expires, Charset, and Security. Also, you cannot view information on frames, XML pages, or FTP pages.

Pages that appear to be rendered incorrectly may be due to standards compliance issues. See the Netscape Evangelism site for more details.

XSLT support still has bugs.

The scrollbar in the Preferences dialog sometimes doesn't appear after expanding categories. Workaround: collapse other categories --or, resize the dialog, if possible.

XML files that have processing instructions without pseudo-attribute named 'type' do not display.

In preferences for proxies, "No Proxy for:" does not support the *.domain syntax. If you migrate, remove any "*" characters that appear.

Linux: telnet:// URLs do not work in Linux.

Netscape does not recognize changes in DNS servers while running. PPP and VPN users should restart the browser after connecting to a different network.

SOCKS V4 is not supported in this release. SOCKS V5 is supported, Netscape will attempt to make a SOCKS V5 connection to the server in your settings. If your server supports only SOCKS V4, you will not be able to connect.

WAIS is not supported in this release.

NTLM authentication is not supported in this release.

Digest authentication is not supported in this release.

Active FTP (PORT) connections are not supported in this version. You will not be able to connect to Active-only FTP servers.

File URLs will not be read if they are inside a network based (HTTP) document. To disable this feature, add the following pref (instructions here ):

user_pref("security.checkloadURI", false);

When you turns off the "Always ask before opening this type of file" checkbox, you can manually undo this by removing the entry[ies] for "browser.helperApps.neverAsk.openFile" from the prefs.js file.


Plugins do not print in this release.

Printing web pages may not printout all pages due to table pagination problems.

Problems printing pages with frames; not all pages may be printed.

Mac and Linux: Transparent backgrounds are printed as black.

Printing newsgroup messages with images leads to a crash.

Banners or graphics located at the top of a web page may print on the first page, while the rest of the content prints on sucessive pages.

Accessing Pages

Netscape may not be able to connect to some secure (https) IBM Web servers. This is a problem with the servers' software, not with Netscape .

If you use "Last page visited" as your Home (starting) page, if the last page you viewed had frames, it may not be displayed correctly when you next restart Netscape .

Pages saved locally that link to unavailable frames will not display an error and instead show up blank.

Accessing pages on a network requires 5 slashes (file://///).

FTP sites that use VMS may not be accessible.

When accessing an FTP site, "Send this email address as anonymous FTP password" does not work as expected.

Errors are not displayed when connecting to DNS hostnames that do not exist.

Windows: Double browser window appears when opening an html or image document from the Windows environment.

Linux: You can't view hidden files or directories (such as .mozilla) using Netscape.

Linux: Flash may crash with exported X display.

Linux: On Linux, there may be problems with ESD Audio and Flash.

Downloading Files

Hourglass cursor, progress meter, and throbber do not stop spinning although downloading has been finished. Status bar says "Transferring data from ..." when page is done loading.

If you're unable to remove user-defined helper applications try the following:
  1. Open the Edit menu, and choose Preferences. Choose Helper Applications within the Navigator category.
  2. Select the helper application/mimetype you wish to remove from the list, and click the Remove button.
  3. Click OK to confirm.
  4. Click OK to dismiss the Preferences dialog box.
  5. Quit completely and restart Netscape .
If the item is still listed, repeat steps 2-5. Helper application decisions may not be remembered when using Open for non-OS-defined types. A workaround for this is:
  1. Open the Edit menu, and choose Preferences. Choose Helper Applications within the Navigator category.
  2. Click the "Reset" button.
  3. Click "OK" to dismiss the Preferences dialog box.


Bookmarks cannot be rearranged if you have sorted them. To rearrange them, select Unsorted from the View menu, or click the Name column header until the arrow disappears.

View Source

To view frame source, point to the frame and click the right mouse button (Control-click on Mac OS) and then choose View Frame Source from the context menu.

Page content generated by an online form isn't correctly reflected in the view source window.

Mac OS: The horizontal scrollbar in the View Source window might be missing. Resize the window to see the scrollbar.

Mail and News

In the Mail/News Account Settings: Server Settings dialog box, any changes you make to local directory settings won't take effect until you exit and re-start Netscape .

Undo/Redo and Stop may not always work as expected.

Delete Message doesn't always work when you're using Next Unread Message. Try clicking the message again to enable Delete.

Biff, a feature that automatically checks your server for new mail, works only on the first account and does not work for any other accounts in the same profile. Work around: select each account's inbox once and click on Get message.

'Get All New Messages' checks the default account only, with or without passwords saved. Workaround: Select each account's Inbox and click on Get Message the first time for that session. Get All New messages should work.

Netscape does not warn the user of a low disk space condition. Some symptoms you may see are:

Mail account identity is not stored along with an unsent message.

Linux: You may encounter problems if you install Netscape in a root user environment then run as another user. Problems include saving to Sent folder, Drafts, Templates or general authentication problems.

New Mail Notification Sound Doesn't Play with Non-Default Sound Chosen: When the user edit the pref.js file to inculde a non-default sound, Netscape does not play that sound when the mail arrives. Also changing it back again to default breaks the initial default sound for that profile. Workaround: Not to change the pref.js file to edit to play any other sound and leave the default.

Read news messages appear unread in next session. Workaround: Wait at least 5 minutes after reading last news articly before exiting.

The Mail & Newsgroups Account Settings dialog box does not display correctly at lower monitor resolutions such as 800 by 600 or 640 by 480. If possible, increase your monitor's display resolution above 800 by 600.

Receiving and Reading Messages

You may not see the message header (From, Subject, Date, To, Cc, and so forth) when you read messages. This problem often occurs when you switch mail folders or newsgroups. To see headers, resize the window or the message content pane.


In some cases you can't view more than one HTML/Web page attachment to a message in the mail window. The attachments will not all be shown or you may experience a crash when attempting to display them.

A crash may occur if you try to open or save a message attachment of a content type unknown to Netscape .

Composing Messages

You can't forward a message that has a signature file containing the HTML tag <div class="signature">.

Address Book

To import Outlook address books, you must have the default mail client set to "Microsoft Outlook" in Microsoft Internet Explorer. Do this:

1. Launch Internet Explorer.
2. Click Tools in menu bar, then click Internet Options. The Internet Options dialog box appears.
3. Click the Programs tab and select "Microsoft Outlook" as the default e-mail client.
4. Hit OK and exit Explorer.

(Windows) You may need to try more then once before Outlook Express address books are imported successfully.

In Address Book, using "Select All" and "Delete" more than 500 cards may crash application.

Copying a large number of addresses between address books may cause crash.


If you have multiple filters configured for a mail account, incoming messages will continue to be evaluated against each filter (in the order listed in the Message Filters dialog) until a filter action of Move to Folder or Delete is executed. This differs from Communicator 4.x where any filter action would stop further filtering on a message.

If you have a filter which is set to move a message to another folder and it disables itself, this may be due to problems where filters cannot locate the destination folder. One possible cause of this could be renamed or deleted folders at some point since the filter's creation. Even though some of these problems have been fixed, older filters will not automatically correct themselves. Workaround: Go to Edit|Message Filters, select the problem filter and Edit. Then select the destination folder again from the folder picker inside the filters dialog, confirm OK to the changes.

Pop and IMAP

Adding this pref (instructions here ) to your prefs.js file will allow you to enter a username when you login to use mail.

user_pref ("mail.allow_at_sign_in_user_name", true);

You must exit and restart Netscape to see the effect of a change to the option: "show All IMAP mail folders" or "show only subscribed IMAP mail folders." To access this option: click the Advanced button in the Server section of the Account Settings dialog box.

When sending email from Cyrus IMAP mail accounts, you will get "The current command did not succeed. The mail server responded: Permission denied". Workaround: Redefine the special folder (sent, draft, template) under the Inbox folder.

Deleting in "Mark as deleted" mode may not work in the same way it did in Netscape Communicator 4.x.


The Subscribe dialog box may not work with news servers that require authentication. If you open a password-protected newsgroup you may be prompted more than once for the user name and password combination.


LDAP directories with ldif extensions may appear after migration from Communicator 4.x.

Browser may temporarily hang during LDAP autocompletion if the network connectivity is broken.

Offline Mail

Saving a downloaded file (text, html, eml, template) while in offline mode does not work.

Some mail items (offline and disk preferences, offline item selection, online/offline indicators in search/history/subscribe) do not display properly.

New newsgroups can not be downloaded unless you have previously open the newsgroups and retrieved headers first.

Moving/Copying a downloaded message (while offline) will result in not being able to read the message at the new folder while you are offline. Workaround: Go online to read it, then redownload the message to have it accessible when you are offline.

If the user starts Netscape in offline mode (clicking the work offline checkbox in the profile manager), then tries to reply to a message while in offline mode, or double clicks on a message (which brings it up in a separate window), in some instances the application might crash.

Using Download and Sync on numerous newsgroups might result in not getting all the messages downloaded the first time. Workaround: Use 'Download and Sync' on one or only a few newsgroups at a time, then uncheck them once synching is complete and select another couple of newsgroups and repeat the steps. Or go online and select the Newsgroup you want to download messages from and right click and do a "Get Messages for Account" or click "Get Msg" on the toolbar.

When starting Netscape, if you only have one profile, both of the Offline preferences for startup mode ("Ask me if I want online or offline mode", or "Use my previous online/offline state") do not work. Netscape will always start in online mode. To go offline, from the File menu, choose Work Offline.

You may experience issues (only when offline) when deleting mail in either trash mode: mark as deleted or remove immediately.

When starting Netscape, if you only have one profile, both of the Offline preferences for startup mode ("Ask me if I want online or offline mode", or "Use my previous online/offline state") do not work. Netscape will always start in online mode. To go offline, from the File menu, choose Work Offline.

Netscape WebMail and AOL Mail

Offline mail feature for use with AOL accounts has not been implemented.

For an AOL account, messages in the "Recently Deleted Mail" folder are deleted when you exit Netscape 6.2.

This bug applies to both AOL and WebMail accounts. When you first log in to your AOL or WebMail account, if "Check for new mail at startup" is not selected (Edit>Mail/News Account Settings>Server Settings) then you must click the New Msg button twice to open a Compose window. As a workaround, if you first select the Inbox, another folder, or a message, you can then click the New Msg button once to open a Compose window. This workaround is only necessary the first time you click Get Msg after logging in to your AOL or Webmail account.

For an AOL account, mail in the "Recently Deleted Mail" & "Sent Mail" folders may revert to "New" status even after you've read the messages.

For a WebMail account, Netscape 6.2 does not support saving draft messages on the WebMail server. If you set the Copies and Folders setting for Draft messages to be your Netscape WebMail account, and then you click Save from the Compose window, Netscape Mail displays the error message "The current command did not succeed. The mail server responded: Command 'SEARCH' not supported." As a workaround, change your Copies and Folders setting for Draft messages to keep message drafts on Local Folders.

Netscape WebMail folders created within Netscape may not be useable until your restart Netscape.

Deleting Netscape WebMail folders within Netscape may not work properly.

Creating a folder within a folder on Netscape Webmail account does not work properly.

You may not be able to use all the delete settings in Mail & New server settings (such as "Move it to the Trash folder") with AOL Mail.

AOL Mail and Netscape WebMail does not support filtering, searching, and subscribing.

AOL Mail and Netscape WebMail does not support SSL (Secure Socket Layer).

AOL Mail and Netscape WebMail does not support these functions:

You may have problems with passwords or authentication when using the same screename for both an AOL account and Netscape WebMail account.

Simple MAPI

When you start Netscape, it does not ask you if you want to make Netscape Mail the default mail application. Workaround: To set Netscape Mail as the default mail application, choose Preferences from the Edit menu, select Mail&Newsgroups, and then choose "Use Netscape Mail as the default mail application." Click OK to have this change take affect.

You are unable to set Netscape Mail as the default mail application, because the following message is displayed: " Netscape Mail could not be set as the default mail application because a registry key could not be updated. Workaround: Verify with your system administrator that you have write access to your system registry, and then try again." This message appears if you are running Windows 2000 or Windows XP and your file system permissions do not allow you to make changes to the Windows registry or to files in the C:\Windows\ System directory. Inform your system administrator that you need write permission to the Windows registry and to the Windows System directory. This message might also appear if you are trying to enable or disable Netscape Mail as your default mail application, but another application is currently using the Mapi32.dll file located in your C:\Windows\System directory. Close all other mail applications, all MS Office applications, and any other applications (for example, Wordpad), that can be used to send mail. Then start Netscape , and try again.

After making Netscape Mail the default mail application, and then exiting Netscape , you try to send mail from another application by using a new Netscape user profile, or by using an old user profile that has not yet been migrated. Netscape fails to start. Workaround: Open the Profile Manager and create the new user profile or migrate the old user profile. Start Netscape using the new profile or the migrated profile and then set Netscape Mail as the default mail application. Also, make sure you have at least one mail account set up before exiting Netscape .hich prevents you from sending the message.

You cannot enable or disable Netscape Mail as the default mail application. Workaround: Before you select or de-select the "Use Netscape Mail as the default mail application" setting in the Preferences dialog box, close all other mail applications, all MS Office applications, and any other applications (for example, Wordpad), that can be used to send mail.

You cannot use Outlook or Outlook Express as your default mail application after de-selecting the "Use Netscape Mail as the default mail application" setting in the Preferences dialog box. Quit Netscape if it is running. Workaround: Locate the following files in your C:\Windows\System directory and delete them: Mapi32.dll and Mapi32_moz_bak.dll. Then start Outlook or Outlook Express and select it as the default mail application by choosing Options from the Tools menu, and clicking the General tab.

After setting Netscape Mail as your default mail application, you try to send mail from Microsoft Word, but that application unexpectedly quits and you must restart it. Workaround: Before sending mail from Microsoft Word or any other application, make sure you save the document you are working on so that you don't lose your work if the application unexpectedly quits when you try to send mail.

You see the message "Another application is attempting to send mail using your user profile. Are you sure you want to send mail?" By default, Netscape prevents email messages from being sent programmatically from Netscape without your knowledge by displaying this confirmation message, so you can choose whether or not you want Netscape to send the message. Click OK to send the message, or click Cancel if you don't want Netscape to send the message.

If Outlook (not Outlook Express) was previously your default mail application, and then you choose Netscape Mail as the default mail application, when you start Outlook it unexpectedly quits or does not run. Start Netscape. Workaround: Choose Preferences from the Edit menu, select Mail&Newsgroups, and then de-select "Use Netscape Mail as the default mail application." Close Netscape and start Outlook. Note: This will reset Outlook as your default mail application.  If you want to use Netscape Mail to send mail from other applications such as MS Office applications, you must set Netscape as the default mail application.

Instant Messenger


(Mac OS) Buddy Lists do not automatically transfer from AOL Instant Messenger to Netscape 6.2. You must export the AOL Instant Messenger 4.x Buddy List and import it to Netscape 6.2.

If the Confirm Account option fails to confirm the screen name, an alert appears with the text "null" in it. Click OK to dismiss the alert.

Signing On

When the AOL Instant Messenger server cannot be reached, you may get alerts that indicate the service has been terminated. Check your network connection, or try again later.

Setting the "Sign On at Launch" option doesn't sign you on when Netscape 6.2 launches, but it does sign you when you click in (give focus to) the Buddy List tab in My Sidebar or you open the Instant Messenger standalone window.

The Password field does not clear if signon fails for any reason, even if the Save Password field is unchecked.


The default My Sidebar tab includes the Buddy List even when Instant Messenger is not installed.

After you sign on, there is a 15-second delay before sound preferences for Instant Messenger are recognized.

Instant messages sent to AOL Instant Messenger users may have HTML tags in them if some text options in Netscape 6.2 are used.

The Delete menu item the People menu is grayed out in the standalone Buddy List Window. You can select a name or group and right-click to see a menu with an activated Delete item.

(Linux) Some hotkeys won't invoke IM functions in some cases.

The key shortcut for Import Buddy List (Ctrl+Shift+O) opens the Export Buddy List dialog.

(Mac OS) If you open Netscape Mail without first setting up Instant Messenger, you will get two dialogs. Complete the steps in the Mail dialog before using the Instant Messenger one.

(Mac OS X) Knock Knock dialogs open up partially off screen. Workaround: Reset the resolution of your monitor so that knock knock dialogs comes into focus on the screen, then move the dialog where you can fully see it. You can reset the resolution afterwards.

Creating and Formatting Messages

Background colors work when you compose a message but not in the conversation log. Text color changes work until the message is sent, then they revert back to the default black color before you type the next message.

A smiley disappears if you try to make it larger by using the larger font size button on the Compose Toolber of the Instant Message or Chat window.

Instant Message and Chat conversations can only be saved in HTML format. You cannot save as text.

When the "Tab key inserts tab" preference is selected, tabbing results in only a single space when viewed in the Instant Message window by other Netscape Instant Messenger users. However, a full tab space does appear in the conversation log of AOL Instant Messenger users.

Netscape and AOL instant messaging limits your messages in a Chat session (not Instant Messages) to no more then 109 characters (including markup). The Chat or Instant Message will appear to have been sent, but the message does not appear to the recipient, and it does not appear in your log.

You cannot use Backspace to delete a smiley that you've added to a message by using the toolbar in an Instant Message or Chat window. To delete the smiley, select it and press the Delete button.

Using Instant Messenger with Netscape Mail

The presence icon for users with email addresses does not appear in Netscape Mail, so you cannot see whether those users are online.

Buddy List

In some cases (particularly when your Buddy List is large), your Buddy List may seem to disappear after you import or delete groups in the Buddy List. Resizing the Buddy List brings the list into view again.

In some cases, you can't scroll to the bottom-most or top-most group. Collapsing and re-expanding the groups closest to the group you can't reach enables you to access the group. To fix this in the My Sidebar panel, vertically resize the panel.

Exported Buddy Lists do not have the .blt extension. However, the file can be imported to AIM or Netscape Instant Messenger if the file is selected for import.

The Buddy List may not import completely if the existing Buddy List has similar group names. In this case, you may need to add the buddies manually.


Inviting a buddy who is using AOL Instant Messenger version 4.3.2, and who is away (that is, in the Away state), incorrectly results in an alert: "'[Screen Name]' has declined your Chat invitation."

(Linux) Instant Messenger may appear to freeze if you send messages very quickly within Linux chat sessions. Please wait 5-10 seconds if this occurs.

(Linux) Instant Messenger may freeze if there is too much activity in multiple open IM or Chat sessions.


After you've been warned, and your warning level decreases, you will receive an alert incorrectly saying your warning level has increased.


You may not be able to simultaneously edit a document using both Composer and another editor.

You can't apply a font style across paragraphs and images. Font changes must be done within each paragraph.

Applying a font style across several words yields multiple font tags in the HTML code.

When the background color on a page is set, only the frames behind the lines of selected text are colored. Resizing the window triggers the proper repaint.

After applying a color to text, the text may appear partially highlighted.

Certain pages (such as ones that set frames) can't be edited. However, you are still able to choose the Edit Page option in the File menu for such pages. An editor window opens, but you are unable to edit the page.

Edit|PasteAs function is not functioning.

File|Open Web Location, selecting to render in Composer does not open document in Composer.

When saving remote files, associated images are not saved.

Switching between Normal and HTML Source mode inserts break (br) elements.

You can not print HTML Source.

Numerous shortcut keys do not function properly.

Hourglass does not show when application is busy.

Broken image icon does not display in the application.

Some element icons do not render in Show All Tags mode.

List editing can cause nested lists to outdent to next level list.

Remove option from personal spell check dictionary does not work.

A blank window opens when clicking on the Browse button the 2nd time. Workaround: After editing the page more, if you want to view the new changes in Browser, first save the Composer file, go to the Browser window loaded before, and click the "Reload" button (or use "View | Reload" menu command).

If the cache preference is set to "Every time I view the page" and a new document is created, toolbar icons may be disabled on the toolbar and the caret may be missing. Workaround: Do not set the cache preference to "Every time I view the page."

Inserting an image with a relative link may not display after saving a new page to a file. Workaround: Make a small change to the file, then use "Revert to Last Saved." Or, reopen the file.


Restoring a certificate to a smart card can take a long time. No feedback is provided while restoring a certificate to a smart card, which can take a long time since smart cards are relatively slow devices. As a result, it may appear that the restoration is not happening.

Port restrictions. For security reasons, Netscape does not allow connections to certain ports. To override this on a per-port basis, add a comma-separated list of ports to default/all.js (in your Netscape installation directory). For example, to unblock ports 1, 3, and 7, use the following line:
pref("", "1,3,7");
Note that this cannot be done on a per profile basis - it must be done for the entire Netscape installation.


If you are using the Classic theme, some preference panels may be displayed incorrectly or may have missing elements. If you view a different preference panel and then return to the one you're working in, the display is corrected.

Preferences window initial size doesn't always give hints on all options available. Resize the window from its lower right corner to see them all.


Macromedia has posted a warning about a potential security risk when using Flash 5. Netscape is working with Macromedia to include a corrected version in a future release.

Plugins installed for Communicator 4.x may not be available for Netscape . Workaround: install these plugins in the Netscape Plugins folder.

Microsoft Media Player files embedded in web pages may not work.

Macintosh: Netscape now scans for plugins in the system's "Internet Plugins Folder" first.

Macintosh: Users will see the browser context menu pop up after dismissing a plugins context menu on Mac. Workaround: To remove the unwanted browser context menu, click inside the plugin area with the mouse once.

Macintosh: File menu items can only be used once for full-page plugins (like PDF) While a PDF is open in the browser window, menu items work only once. A workaround is to go BACK in history to another page (non PDF) and then access menu items.


Macintosh: The Java Console window may not appear.

Macintosh: Periodic hangs may occur when loading certain Java applets. These hangs are independent of the Netscape product.

Windows: When using some Java applets with Quick Launch active, closing Netscape may not stop the applet, keeping it in memory. To disable Quick Launch, right-click on the Netscape logo in the system tray (near the time) and select "Disable Quick Launch" in the pop-up menu.

Windows: Netscape copies some Java plug-in DLL's from the Java installation location (within the Program Files folder) to the Plugins folder where Netscape is installed. Uninstalling Java through the Add/ Remove Programs option in the Control Panel will not remove these copied DLL's. Workaround: To completely uninstall Java from Netscape, the following files need to be manually deleted from the Plugins folder where Netscape is installed:

Netscape has been tested with all 1.3.0_* versions of the JRE, and JRE 1.3.1, and beta versions of JDK 1.4. J2SE releases previous to 1.3.0_01 will not work with Netscape.

LiveConnect does work with Netscape 6.2 . There remain some LiveConnect problems with the combination of Netscape 6.2 . and JDK/JRE 1.3.X. Fixes for a number of remaining LiveConnect problems are being incorporated into JDK 1.4 and will be available when that release of JDK/JRE is available later this year.

Running J2SE in 256-color mode may cause a flicking problem.

Linux: If experiencing problems with JDK 1.3 plugin on linux, users will need to either upgrade to the JDK 1.3.1 plugin or add the following lines to the beginning of their script:

Linux: Netscape on Linux includes J2SE v1.3.0_01. The Java support on Linux is not complete (for instance, LiveConnect is not yet enabled), but will be functional in a later release.

Linux: LiveConnect support now works if you use Netscape 6.2 with JRE 1.3.1. Additional LiveConnect problems are being addressed in JDK 1.4 as mentioned above.

If Java doesn't work, make sure the following is true:
On Windows:
Copy the NPOJI610.DLL (or the latest version) from C:\JDK*\jre\bin to "\plugins" directory of your installation.
On Unix:
Make a soft link from /plugins/ to /usr/java/j*/jre/plugins/i386/ns610/


Knock Knock dialogs open up partially off screen. Workaround: Reset the resolution of your monitor so that knock knock dialogs comes into focus on the screen, then move the dialog where you can fully see it. You can reset the resolution afterwards.

International Release Notes

What's New in 6.2 (International)


Netscape has been designed to display many different languages without extra steps. The user should be able to browse and use e-mail without complicated setups or efforts when necessary fonts are available on the system.

Netscape can be used with more than one language pack, which lets the user change the menu language and relevant URLs.

My Sidebar tabs and bookmarks will not change when you choose another region.

Language/Region Packs downloaded in 6.0x appear in View menu after upgrade but do not function. A user that wants to continue to use locale packs that were downloaded in 6.0x should keep 6.0x by installing 6.2 in a new folder. The old content packs will not appear in the 6.2 View menu, but will still be available for use in 6.0x. Any profile set to a non-default locale in 6.0x will revert to the default locale in 6.2. To use locale packs in 6.2, it is necessary to download new locale packs via the View menu (View>Set Language/Region>Download More) or via Preferences (Edit > Preferences, expand Appearance category, select Content Packs panel, then click Download More on lower-right).

Java (JRE 1.3) is installed under the "Complete" or "Custom" Install option of the installer. All language versions of Netscape installs an international version of JRE 1.3.0_01 for Windows and Linux, which makes it possible to display both European and Asian characters. Earlier versions of JRE which shipped with Beta versions of Netscape may not work properly with the shipping version of Netscape . For those wanting Java functionality, we recommend "Complete" or "Custom" Install option.

If you are using Chinese, Korean or Japanese language Windows 9x /ME and are having a non-start or crash problem when trying to start up Netscape , read the Java section of the Known issues section below.

You may be unable to print out Japanese characters from Win98-J with HP Laser Jet driver (Japanese version). Workaround: Install the driver that comes with the Japanese Windows 98 installation CD.

If you have WinME-Ja, you may not be able to print to a HP LaserJet 5Si/5Si MX using the HP LaserJet 5Si/5Si MX PS printer driver In this case, you should change the driver to HP LaserJet 5Si/MX.

If you chose not to install Java when you installed Netscape 6.2 and instead are using Sun's JRE 1.3.1 (or earlier) distribution, you might have a problem displaying your language characters in older applets under Windows for Arabic, Hebrew, Japanese, Thai, Korean, Russian, Simplified Chinese or Traditional Chinese. Workaround: Install the Netscape modified version of JRE 1.3.1, available at this location: For more detailed discussions of differences in files between Sun and Netscape 6's special JRE distributions, Communicator 4.x compatibility issues, future plans for Sun's JRE 1.3.1, and history behind these issues, visit the following page:

General and Profile Manager

Windows NT/2000: If you create a non-ASCII user name (e.g. Japanese) and if it does not have the Power user or Administrator status, a new profile creation may fail. In such a case, instead of accepting the default location for profiles, choose an alternate location whose path name does not contain non-ASCII characters.

A path name that contains non-Latin 1 characters is not saved correctly. Initially they look OK but when saved, they turn into unreadable characters. A file that is defined using such characters may not be found, e.g. a mail signature file. A workaround is to use only ASCII characters for file and path names.

Profile migration does not work correctly if Communicator 4.x profile names contain 2-byte characters (e.g. Japanese) with 0x5C byte Shift_JIS character.

Shift_JIS Full-width tilde character (0x8160) and a few other Japanese symbol characters have differing correspondences to Unicode mapping tables depending on platforms. This causes characters like these to display incorrectly in some situations on Macintosh.

Linux: Under a Japanese locale, the window title in Japanese (reflecting the title of a Web page) may not show correctly if the Web page does not match the charset of the Japanese locale, e.g. Shift_JIS title on an EUC locale.

Linux: On Red Hat Linux 6.0 Japanese, the license agreement for the Japanese installer may display empty. Workaround: Click OK and move on to the next step. This problem does not occur on RH 6.1 and later.

Navigator and Composer

Netscape does not support Dynamic Fonts. (Note: It was supported in Communicator 4.x.)

Files and directories on a local disk bearing non-Latin 1 names may not be accessed by inputting the names into the Navigator location field.

The charset attribute within a SCRIPT tag, i.e. for JavaScript, does not work. Instead JavaScript uses the charset of the document.

With the Windows 2000 IME, most of the new IME features (e.g. reconversion) are supported but some features may not work correctly.

Mac OS: Non-ASCII non-Latin 1 info stored in Internet Config will not show correctly in auto-fill fields such as "Your name" field in the Mail account setup dialog. If this happens, you can manually correct auto-filled entries.

Mac OS: The Japanese language pack or Japanese release can be used on an English Mac OS if the Japanese Language Kit has been installed on the Mac OS. (The Japanese Language support comes free with Mac OS 8.5 or later as an optional install item.) The menu and dialogs, however, will not show as Japanese unless the " Netscape " program is registered as a Japanese language program. To do this, use the (Japanese) Language register program found in the "Apple Extras" directory.

Mac OS: The Character Coding menu check mark does not get updated promptly and shows incorrect indication of the current page encoding.


POP and Local message body search does not work with non-Latin 1 key words.

Filtering by body key has not been implemented.

The "Edit as New" menu does not correctly quote the original non-ASCII text body if the original message does not contain MIME charset information.

When you quote the original message in reply, sometimes you see the quoted text as corrupted and unreadable. If this problem occurs, check that you don't have multiple Mail folder windows open. When multiple mail folders/windows are open, the reply charset reflects the charset of the selected message in the last window opened rather than the current message from which the reply message is created. Workaround: The user can either close all Mail folder windows except the current one, or select a message in the last window opened which bears the same charset as the one that is being quoted in reply.

Character Coding menu is not effective in a standalone message view window. The standalone window also does not inherit the encoding of the Mail view window if the original message contains no MIME charset or incorrect charset information. The latter two can be overridden but its effect is not inherited into the standalone window.

Japanese Auto-detection may fail sometimes with EUC-xx and UTF-8 attachments, which lack MIME charset information.

The Character Coding menu cannot correct the thread pane display of non-MIME encoded headers. If the message displayed lacks MIME charset information, the thread pane display obeys the default message display charset set in the Preferences dialog box under "Mail & Newsgroups | Message Display | Languages". Correctly setting this option to the charset most often used in the user's mail viewing helps avoid display problem of this type.

Mac OS and Linux: View Page Source does not work for viewing a message source when the Auto-Detect (All) is on. To use this function in Mail, turn off the Auto-Detect (All) from the Character Coding submenu of the View menu.


You may see an extraneous vertical bar or a question mark in the window title display of a header subject line. This is a misinterpreted Tab character sent from an IMAP server as part of a line folding sequence. This problem does not occur under a POP mail account.


Some cases have been reported in which Windows 9x/ME Japanese users have a problem starting Netscape when there is a prior installation of older JDK or JRE under the operating system in use. The JRE 130_01 that ships with Netscape contains many fixes since the official release of JRE 1.3. If you are using an older version of JRE 1.3 or the US version of JRE 1.3 under Japanese Windows, you may experience this non-start problem.

To determine if the non-starting problem is due to Java installation, follow these steps:

If you have the Java problem as described above or want to install updated JRE 130_01 shipped with Netscape , follow these steps (Note: This type of problem has not been reported for Windows NT4/2000, but if you experience this problem on the latter two platforms, follow these steps for those platforms also):

Mac OS and Linux: Display of non-ASCII characters (particularly Chinese/Korean/Japanese) in applets may not work without correct font settings in file.

Using the Quality Feedback Agent with Automatic Proxy Configuration

Windows: If you are using automatic proxy configuration, and you want to use the Full Circle Talkback Quality Feedback Agent to send incident reports to Netscape , you need to replace the talkback.ini file with one that contains the appropriate proxy configuration information. Follow these steps to do so:

  1. If you are using an HTTP proxy, or both an HTTP and SOCKS proxy, create a file named talkback.ini, containing the following three lines, using your proxy host name, domain, and port:
  2. UseUserHTTPProxyInfo=1

    where xxxx is your proxy port number.

    If you are using a SOCKS Proxy, create a file with these three lines:


    where xxxx is your SOCKS port number.

  3. Replace the existing talkback.ini file with the version you created.

On Windows 95 and Windows NT systems, copy the talkback.ini file to the following directory location within the directory that contains the N6Setup.exe file: \Fullsoft\data\talkback.ini

A Note For Web Developers

For a list of known issues with support for Web standards ( HTML 4.01, CSS 1 / 2 , DOM 1 / 2 , XML , RDF ), JavaScript, Java , and Plug-ins in Netscape, see the following document, which will soon be updated to reflect the latest changes in Netscape:

This is Netscape Browser Archive Netscape 6.2.3 Release Notes, URL:
[SillyDog701] [MozInfo701] [Switch] [Netscape] [Search] [About This Site] [Change Log] [Feedback] [Sitemap]
Copyright © 1999 - 2006 Antony Shen. Netscape Browser Archive is created by Nick Barrett. This site is maintained by Antony Shen. All rights reserved. Copyright Notice. This site is in no way endorsed by or connected to Netscape Communication Corp.
This page was last modified on .